Outbound Calling Manager – BizHR, Bizpro & Bizvault

• *Job Title:** Outbound Calling Manager – BizHR, Bizpro \& Bizvault

• *Company:** Klipit.ai
• *Location:** Bengaluru
• *Department:** Sales \& Business Development
• *Experience:** 4–8 years
• *Employment Type:** Full\-time
• *Gross Monthly Salary:** ₹50,000–₹65,000 \+ incentives

• *About Klipit.ai**

Klipit.ai is building technology solutions that help businesses streamline their HR, finance, accounting, and document management processes. Our enterprise product portfolio includes:

• **BizHR:** HRMS, employee management, attendance, payroll, and related HR operations.
• **Bizpro:** Invoice management, expense reimbursement, accounting automation, and integrations with accounting platforms such as Tally.
• **Bizvault:** Secure cloud storage and document management for businesses.

We are looking for a results\-driven **Outbound Calling Manager** to lead our telecalling and lead qualification team, generate qualified sales meetings, and build a predictable pipeline of opportunities for our sales team.

• *Role Overview**

The candidate will be responsible for managing a team of outbound callers who connect with prospective businesses, understand their requirements, qualify leads, and schedule high\-quality product demonstrations and sales meetings.

This is a hands\-on leadership role requiring strong team management, outbound sales process expertise, performance monitoring, and the ability to deliver measurable results through disciplined execution.

The primary objective is not just to generate calls, but to convert prospecting efforts into qualified meetings and revenue opportunities for the sales team.

• *Key Responsibilities**

• *1\. Team Management \& Leadership**

• Recruit, train, manage, and motivate a team of outbound callers and lead qualification executives.
• Set daily, weekly, and monthly targets for calls, qualified leads, meetings booked, and meetings attended.
• Conduct daily team huddles, performance reviews, call coaching, and periodic training sessions.
• Monitor individual productivity and take corrective action to improve performance.
• Build a target\-oriented culture focused on meeting quality rather than call volumes alone.

• *2\. Outbound Calling \& Lead Qualification**

• Develop and execute outbound calling strategies targeting SMEs, startups, distributors, manufacturers, and other relevant businesses.
• Ensure callers effectively communicate the value propositions of BizHR, Bizpro, and Bizvault.
• Qualify prospects based on company size, employee strength, business requirements, existing software, decision\-maker access, and purchase intent.
• Identify the appropriate decision\-makers, including business owners, CFOs, finance heads, HR managers, and operations heads.
• Schedule qualified product demos and sales meetings for the enterprise sales team.
• Ensure accurate lead information, qualification notes, meeting confirmations, and follow\-up records are maintained in the CRM.

• *3\. Sales Pipeline \& Meeting Management**

• Work closely with the sales team to understand the ideal customer profile and improve meeting quality.
• Ensure scheduled meetings meet agreed qualification criteria and are relevant to the assigned salesperson.
• Track meetings booked, meetings attended, cancellations, no\-shows, and conversions into opportunities.
• Coordinate with sales executives to collect feedback on lead quality and continuously improve qualification standards.
• Implement follow\-up processes to minimise meeting drop\-offs and maximise attendance.
• Maintain a consistent pipeline of qualified meetings to support monthly customer acquisition targets.

• *4\. Data Management \& Performance Reporting**

• Monitor daily calling activity, connect rates, conversations, lead qualification rates, and meeting conversion rates.
• Prepare daily, weekly, and monthly performance reports for management.
• Analyse campaign performance, lead sources, calling scripts, and team productivity.
• Work with the marketing team to improve lead quality and optimise campaign outcomes.
• Maintain clean, accurate, and updated CRM records and ensure disciplined follow\-up.

• *5\. Process Improvement**

• Develop effective calling scripts, objection\-handling frameworks, and qualification checklists.
• Design separate calling approaches for HR, finance, accounting automation, and document management prospects.
• Introduce structured training and quality monitoring processes.
• Identify opportunities to improve productivity through better data, segmentation, automation, and calling practices.

• *Required Skills \& Experience**

• 4 years of experience in outbound telecalling, inside sales, lead generation, or sales development.
• At least 2 years of experience managing and achieving targets through a team of callers or lead qualification executives.
• Proven track record of generating qualified B2B meetings for field sales, inside sales, or enterprise sales teams.
• Experience in B2B SaaS, HRMS, accounting software, fintech, ERP, or other business technology solutions is preferred.
• Strong people management, coaching, communication, and objection\-handling skills.
• Ability to analyse performance metrics and take data\-driven decisions.
• Familiarity with CRM systems, Excel/Google Sheets, and telecalling tools.
• Strong organisational skills and a target\-driven mindset.

• *Key Performance Indicators (KPIs)**

Performance will be measured against business outcomes, including

• Number of qualified meetings scheduled per month.
• Percentage of scheduled meetings successfully attended.
• Percentage of meetings accepted by the sales team as qualified.
• Lead\-to\-meeting conversion rate.
• Meeting\-to\-opportunity and meeting\-to\-customer conversion rates.
• Team productivity and achievement of monthly targets.
• Accuracy of CRM data and follow\-up discipline.

Pay: ₹50,000\.00 \- ₹65,000\.00 per month

Application Question(s)

• How many years of experience do you have in outbound calling, telecalling, inside sales, or lead generation?
• How many years of experience do you have managing a team of outbound callers or lead qualification executives?
• Have you managed a team responsible for generating qualified B2B sales meetings or product demos?
• Do you have experience in B2B SaaS, HRMS, accounting software, ERP, fintech, or other business technology solutions?
• Which CRM systems and telecalling tools have you used to track team performance, leads, and sales meetings?

Location

• Indiranagar, Bengaluru, Karnataka (Required)

Work Location: In person