Outpatient Receptionist

§ Responsible for handling the individual scrolls given for billing efficiently.

§ Responsibility to make OP billing like registration, investigation, consultation \& procedures.

§ Understanding of emergency charges and how it is to be billed.

§ Obtain approval from the reporting manager for refunding. In case of discount or cancellation, proof of approval from doctor should be attached.

§ For staff discounts, billing should be done after checking proper ID proofs, HRMS adrenalin family details proof.

§ Responsible for checking signature of doctor, In\-charge signature, generated reports on refunds, department HOD signature proof, Unit head signature proof on the documents before processing for discounts/cancellation in billings.

§ Handling the system break down issues in\-case of emergencies and escalating it to IT department

§ Preparing manual receipt at the time of system break down and updating the same data to the software once the system is ready to use

§ Responsible to submit the completed manual receipt books to accounts department and getting the new books.

§ Proceed with billings only after double checking with the patient attendees.

§ Maintaining the risk allowance amount.

§ Communicating to the billing manager to get investigation soft copies data in a crisis situation.

§ Checking eligibility and benefits verification for treatments, hospitalizations, and procedures.