**Maintain Regular Contact:** Keep in touch with our current factory clients, maintenance managers, and purchase teams through phone calls, messages, and regular site visits.
**Secure Repeat Orders:** Check on their current inventory to secure recurring orders for replacement parts, upgrade tools, and consumables.
**Introduce Expanded Solutions:** Show our current clients products that can further improve their factory efficiency or plant safety.
*2\. Bringing in New Customers**
**Find New Buyers:** Explore industrial zones to spot new manufacturing plants, upcoming factory setups, or workshops that need our systems.
**Make First Connections:** Walk into, Email or Call new factories, to introduce our company’s product range, and connect with the right decision\-makers (like Plant Heads or Purchase Officers).
**Plan \& Strategize:** Plan your weekly and monthly sales schedule to ensure maximum territory coverage.
**Field Traveling:** Frequently travel within your assigned industrial region to meet clients face\-to\-face and build strong field relationships.
**Conduct Product Demonstration Sessions:** Organise online / offline product demo sessions for existing and / or new / potential customers.
**Create Price Quotations:** Review what the customer needs and prepare clear, accurate price offers with support from the Inside Sales Team.
**Negotiate \& Close Orders:** Discuss discounts, payment terms, and delivery schedules with clients to finalize profitable sales orders.
**Coordinate Deliveries \& Payments:** Work with our logistics team to ensure items are delivered safely on time, and assist in completing the loop by helping the Accounts Receivable team in payment collection.
*4\. Customer Support \& Problem Resolution**
**Handle Product Issues:** Act as the first point of contact if a client faces a problem with a delivered item or system.
**Resolve Conflicts Smoothly:** Listen patiently to customer complaints regarding delays, wrong parts, or technical glitches, and coordinate with our the relevant OEM’s technical team to have the issue resolved quickly.
**Provide Basic Post\-Sale Support:** Ensure the client is satisfied with how the product is working and maintain a high level of customer trust.
*5\. Reporting \& Updates**
**Daily Sales Logging:** Maintain a simple, clear record of your daily calls, client visits, and pending deals.
**Provide Progress Reports:** Share regular weekly or monthly sales updates and field feedback with your manager
*6\. Market Awareness**
**Understand the Market Landscape**: Observe general industry preferences and note alternative instrumentation or automation setups commonly used across the territory.
**Track Industry Trends**: Stay updated on standard market pricing, alternative product features, and common customer preferences in the region.
*Key Skills Required for the Role**
*For Candidates WITH an Engineering Degree (Technical \& Sales Skills)**
*Qualification:** B.E. / B. Tech \- (Instrumentation / Electronics / Electrical / Mechanical)
*Technical Product Knowledge:** Must have knowledge of Control Valves.