Pre Sales Associate

We are looking for a Pre\-Sales Associate who will be the first point of contact for customers coming through our website, marketing campaigns, inbound, and other channels.

You will be responsible for understanding customer requirements, qualifying enquiries and ensuring smooth handover to the design consultant team.

This is a customer\-facing, target\-oriented role that requires strong communication, process follow\-up discipline and strong work ethics.

Key responsibilities

\- Contact leads through calls/WhatsApp within defined SLAs.

\- Understand customer requirement and qualify leads based on defined criteria.

\- Capture accurate customer information and conversation details in the CRM.

\- Maintain accurate lead status, follow the SOP and ensure CRM hygiene.

Must \- Excellent verbal communication skills, Comfortable working with targets, SLAs and performance metrics, Strong discipline and process\-oriented, Confident.

Pay: ₹400,000\.00 \- ₹500,000\.00 per year

Benefits

• Paid sick time
• Provident Fund

Work Location: In person