Job Description

*Job Description:** \-

Managing multiple Client projects for Presales, delivering ServiceNow Enhancement Run Support
Supporting the sales effort with product customer requirements gathering, demonstrations, and product configuration for proof of concepts.
Participating in marketing events such as user conferences, trade shows, analyst demonstrations, and webinars.
Conveying value to address customers' business issues and translating technical capabilities into benefits.
Collaborating with clients to understand business challenges, technical requirements, and desired outcomes.
Developing solutions and responses aligned with sales strategy and working jointly with bid teams and other interdependent Service Lines
Work closely with Transition team from the inception of the project and move into a stable delivery state
Accountable for team performance and client satisfaction, as measured against the service level agreement and project initiatives.
Identify and engage stakeholders. Capture and confirm client expectations. Assess client investment level.
Plans and manages team/sub team structures and resource levels to support contract and business needs.
Ensures project Service Levels are met, guides project leads to identify trends and also have daily/weekly reviews with them
Maintain overall project and team budget and works very closely with CFM team to manage resource forecast and PL to be able to stay within budget
Digital Transformation, Strategic Account Management, and Global IT Services.
Expertise in ServiceNow, Stakeholder Management, and Business Development
Actively engaged in solution review for any new proposal
Conducts weekly/monthly governance with internal client stakeholders
Evaluates and provides mentoring/guidance to direct reports.
Manages morale, retention, and career development across all team members.
Implementation of team processes.

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Job Overview

Job type: Full-time
Work mode: On-site
Location: Noida
Posted: 2d ago
Source: Indeed

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Pre Sales Technical Architect Advisor

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