AI\-First. Future\-Driven. Human\-Centered.
At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.
We're looking to welcome a Premium Support Engineer to our growing team, with advanced technical skills on OpenText Exstream and xPression. You will work on our customer's complex software environments and provide technical support to customers who are developing their solutions. You will ensure customers get the highest level of business value and are satisfied with the products and technical support they receive from OpenText with a focus on promoting retention, loyalty, and account growth. The overall objective of the Premium Support Engineer is to provide the highest level of personalised technical support to ensure customers are successful with their OpenText Documentum solutions. This is achieved by building trust, focusing on value, and going the extra mile to ensure customer satisfaction.
OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.
If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket atAsk HR. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.
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