Principal Consultant - HRO (Talent Acquisition Manager)

Service Delivery Manager \- HRO \- Payroll \& Benefits**Ready to turn bold ideas into real\-world impact?**

At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry\-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large\-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast\-moving, innovation\-driven environment, love building and deploying cutting\-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.

Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

• *Job Description**

Inviting applications for the role of Manager/ Senior Manager \- HRO (Talent Acquisition P\&O Solutions) In this role you will support HR solutions and Workday Recruiting activities by managing system processes configurations reporting and ongoing enhancements. You will work closely with P\&O stakeholders to maintain standards identify improvement opportunities and ensure effective administration and adoption of recruiting related processes. We are looking for a P\&O Solutions Manager who will be responsible for HR solutions design customer partnership process and project management. Responsibilities: \- Serve as a subject matter expert on the Workday platform (for defined scope) performing administrative functions including business process administration security and Integration support \- Strives to automate processes to eliminate waste and drive efficiency in the organization and leverage return on technological capabilities. \- Partner with GPO CO Es and P\&O Operations to identify continuous improvement opportunities drive adoption of global standards Regularly assess current state and proactively identify areas of opportunity for improvement \- Serve as an escalation point and lead for process design and system configuration support \- Workday Recruiting (TA) expertise \- Workday certification (Recruiting) \- HR / P\&O Solutions design \- HR systems and HRIS experience \- Recruiting systems implementation and support \- Usercentric technology solution design \- Workday business process configuration \- Workday reporting \- Workday security administration \- Workday integration support \- Process automation \- Process optimization and efficiency improvement \- Continuous improvement mindset \- Global process standardization \- Stakeholder partnership (GPO CO Es P\&O Operations) \- Process design \- System configuration management \- Escalation and issue resolution \- Project management \- Change enablement and adoption \- Service Now familiarity**Qualifications**

Bachelors \- Commerce, Bachelors \- Economics, Bachelors \- Finance, Masters \- Business Administration, Masters \- Business Analytics**Certifications**

Certified Compensation Professional (CCP) \- WorkdayWorkday, Certified Employee Benefits Specialist (CEBS) \- The Institute of Cost Accountans of India (ICMAI)The Institute of Cost Accountans of India (ICMAI)**Required Skills**

Data Visualization, Human Resources Operations, Lean Six Sigma (LSS), Stakeholder Management, Total Rewards Strategies**Language**

English**Language Proficiency \-**

Proficient \- C2**Additional Job Location \-**

• *Job Type**

Regular**Master Skill List \-**

HRO, HRO \- Payroll \& Benefits**Remote Type \-**

Office**Work Shift \-**

Day Job (India)**Why join Genpact?**

• **Lead AI\-powered transformation** – Drive innovation and solve real\-world business challenges that matter
• **Make an impact** – Help global enterprises solve business challenges that matter
• **Accelerate your career** – Gain hands\-on experience, mentorship, and world\-class learning opportunities to stay ahead
• **Work with the best** – Join 140,000\+ bold thinkers and problem\-solvers who push boundaries every day
• **Thrive in a values\-driven culture** – Our courage, curiosity, and incisiveness \- built on a foundation of integrity and inclusion \- allow your ideas to fuel progress

Come join the 140,000\+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.

Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.