Principal Relationship Manager

Requisition Number: 65071

Job Location: New Delhi, IND

Global Grade: Band 7

Work Type: Office Working

Employment Type: Permanent

Posting Start Date: 30/10/2026

Posting End Date: 12/11/2026

• *Job Summary**
• --------------

• Manage and grow a portfolio of priority banking clients by delivering personalised relationship management, financial needs assessment and service excellence.

• Drive sustainable revenue growth through deepening, cross\-sell and acquisition while ensuring fair outcomes, conduct discipline and adherence to risk and compliance standards.

• Act as a trusted point of contact for clients, coordinating with product, service, operations and branch teams to deliver seamless client solutions.
• *Key Responsibilities**
• -----------------------

• *Client Relationship Management and Portfolio Growth**

• Build, manage and deepen relationships with priority clients through regular engagement, needs\-based conversations and high\-quality service delivery.

• Deliver agreed business outcomes across deposits, investments, wealth, lending and other eligible banking solutions in line with client suitability and Bank standards.

• Identify opportunities for acquisition, portfolio activation and cross\-sell while maintaining strong client retention and satisfaction.

• Work closely with product specialists, service teams, branch operations and other internal stakeholders to resolve client requirements promptly and effectively.

• *Risk, Conduct and Operational Discipline**

• Ensure all client conversations, product recommendations and account activities are conducted in line with applicable policies, regulatory requirements and conduct standards.

• Maintain accurate documentation, timely follow\-ups and strong oversight of KYC, client due diligence, transaction monitoring and operational risk requirements.

• Escalate service, compliance, fraud, complaint or risk issues promptly and support timely resolution to protect clients and the Bank.

• *Skills and Experience**
• ------------------------

• *Priority Skills**

• Relationship Management

• Client Management

• Wealth Knowledge

• *Other Skills**

• Communication Skill

• *Motivations**
• --------------

• Energised by building trusted long\-term client relationships and creating positive client experiences.

• Motivated by achieving business goals through ethical, needs\-based banking conversations and disciplined portfolio management.

• Driven by collaboration, problem\-solving and delivering timely solutions in a regulated banking environment.
• *Qualifications**
• -----------------

• Experience in retail banking, priority banking, wealth relationship management or branch banking with direct client portfolio responsibility.

• Proven ability to acquire, deepen and retain client relationships while meeting sales, service, risk and compliance expectations.

• Working knowledge of deposits, investments, lending, digital banking and customer due diligence processes.

• Graduate degree or equivalent professional qualification preferred

• Any market\-mandated banking, investment, insurance or regulatory certifications must be completed before performing regulated activities, where applicable
• *About Standard Chartered**
• ---------------------------

We're a global bank connecting clients to our differentiated network, offering growth opportunities in the world's most dynamic markets. Our strategy, which combines cross\-border capabilities and leading wealth management expertise, helps us deliver our purpose \- to drive commerce and prosperity through our unique diversity.

Over our 170\-year history, and across a unique geographical footprint connecting Asia, Africa and the Middle East to each other and the world, we've built a bank like no other, with diverse capabilities and partnerships that set us apart.

• *What We Offer**
• ----------------

• **Being part of an inclusive and values driven organisation** , one that embraces and celebrates our unique diversity, across our teams, business functions, and geographies.
• **In line with our Fair Pay Charter** , we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
• **Core bank funding for retirement savings, medical and life insurance** , with flexible and voluntary benefits available in some locations.
• **Time\-off** including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• **Flexible working** options based around home and office locations, with flexible working patterns.
• **Proactive wellbeing support** through Unmind, a market\-leading digital wellbeing platform, development courses for resilience and other human skills, global employee assistance programme, sick leave, mental health first\-aiders and self\-help toolkits.
• **A continuous learning culture** to support your growth, with opportunities to reskill and upskill and access to physical, virtual, and digital learning.

Visit our careers website to learn more about us: www.sc.com/careers.