Providence, one of the US’s largest not\-for\-profit healthcare systems, is committed to high quality, compassionate healthcare for all. Driven by the belief that health is a human right and the vision, ‘Health for a better world’, Providence and its 121,000 caregivers strive to provide everyone access to affordable quality care and services.
Providence has a network of 51 hospitals, 1,000\+ care clinics, senior services, supportive housing, and other health and educational services in the US.
Providence India is bringing to fruition the transformational shift of the healthcare ecosystem to Health 2\.0\. The India center will have focused efforts around healthcare technology and innovation, and play a vital role in driving digital transformation of health systems for improved patient outcomes and experiences, caregiver efficiency, and running the business of Providence at scale.
Role: Senior ServiceNow Developer (Now Assist, Agentic AI \& GenAI Solutions)\#\# Job Overview
We are seeking a highly advanced Senior ServiceNow Developer with 6 to 12 years of core platform experience, specifically including a proven track record in Generative AI, Now Assist, and Agentic AI architectures. In this role, you will lead the transition from traditional rigid workflows to autonomous, AI\-driven enterprise operations. You will engineer domain\-specific AI agents, build multi\-turn conversational experiences, and orchestrate goal\-oriented agentic workflows across core platform modules. \[1, 2, 3, 4, 5]
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\#\# Key Responsibilities\#\# Agentic AI \& Autonomous Workflows
\#\# Now Assist \& GenAI Implementation
\#\# LLM Integration \& Prompt Engineering
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\#\# Required Technical Skills
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\#\# Experience \& Qualifications
Providence’s vision to create ‘Health for a Better World’ aids us to provide a fair and equitable workplace for all in our employment, whether temporary, part\-time or full time, and to promote individuality and diversity of thought and background, and acknowledge its role in the organization’s success. This makes us committed towards equal employment opportunities, regardless of race, religion or belief, color, ancestry, disability, marital status, gender, sexual orientation, age, nationality, ethnic origin, pregnancy, or related needs, mental or sensory disability, HIV Status, or any other category protected by applicable law. In furtherance to our mission in building a more inclusive and equitable environment, we shall, from time to time, undertake programs to assist, uplift and empower underrepresented groups including but not limited to Women, PWD (Persons with Disabilities), LGTBQ\+ (Lesbian, Gay, Transgender, Bisexual or Queer), Veterans and others. We strive to address all forms of discrimination or harassment and provide a safe and confidential process to report any misconduct.
Contact our Integrity hotline also, read our Code of Conduct.
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