- *Job Title:** Process \& QA Governance Specialist
- *Experience:** 5–10 Years
- *Location:** WFO (Indore)
We are looking for a **Process \& QA Governance Specialist** who has previously worked as a **QA Lead or QA Manager** and has strong expertise in **process implementation and governance**.
The role will be responsible for **defining, implementing, monitoring, and continuously improving organizational QA and SDLC processes**, with a focus on **compliance, governance, and audit readiness**. The specialist will collaborate with **QA, Engineering, Product, and Management teams** to ensure processes are followed, quality standards are met, and risks are proactively identified and mitigated.
- *1\. Process Implementation \& Improvement**
- Define, document, and implement QA and SDLC\-related processes including **testing, release management, defect management, and change management**.
- Ensure processes align with **organizational goals, quality standards, and industry best practices**.
- Identify process gaps and drive **continuous improvement initiatives**.
- Standardize **templates, SOPs, checklists, and guidelines** to ensure consistency across projects.
- *2\. QA Compliance \& Governance**
- Establish and monitor **QA compliance frameworks**.
- Ensure adherence to **defined testing standards, quality gates, and sign\-off criteria**.
- Track compliance across teams and projects.
- Define and enforce governance models for:
- Test planning \& execution
- Defect management
- Release readiness
- Risk identification \& mitigation
- *3\. Audits \& Reporting**
- Conduct **process audits and compliance reviews**.
- Identify non\-compliance issues and recommend **corrective and preventive actions**.
- Prepare and present **compliance reports, dashboards, and metrics** to stakeholders.
- Support **external audits** as needed.
- *4\. Stakeholder Engagement \& Leadership**
- Partner with **QA leads, developers, product owners, and project managers** to ensure smooth process adoption and adherence.
- Serve as the **primary point of contact** for process, governance, and compliance guidance.
- Lead **process onboarding sessions** and support teams in understanding QA standards and best practices.
- Facilitate **retrospectives and workshops** to evaluate process effectiveness and drive continuous improvement.
- Act as a **bridge between QA, Product, and Engineering teams** to ensure quality initiatives align with organizational goals.
- *5\. Metrics \& Quality Measurement**
- Define and track **quality and process KPIs** (e.g., defect leakage, test coverage, compliance rate).
- Analyze trends and recommend **process and quality improvement actions**.
- Ensure **data\-driven decision\-making** for QA initiatives.
- *Required Skills \& Qualifications:**
- Strong understanding of **SDLC, STLC, and QA processes**
- Proven experience in **QA process implementation, governance, and audits**
- Knowledge of **QA standards, best practices, and metrics**
- Hands\-on experience with **process documentation, compliance tracking, and audit execution**
- Excellent **analytical, problem\-solving, and stakeholder management skills**
- Strong **communication skills**
- Experience in **Agile / Scrum / SAFe environments**
- Exposure to **ISTQB, ISO, CMMI**, or similar quality frameworks
- Experience in **risk management and mitigation planning**
- Familiarity with **QA tools** such as JIRA, TestRail, Zephyr
- 5–10 years of experience in **QA, Process Management, Governance, or Compliance roles**
- Experience as **QA Lead or QA Manager** preferred
5 Exceptions Software Solutions Private Limited is an offshore software development company run by a 15\+ year experience team. We are a software development team with extensive experience in developing amazing products, websites, and mobile apps. The company has expertise in different technology spectrums. We provide a better work environment to grow technically and professionally.
For more info, please visit our **website:** http://5exceptions.com
- *Interested Candidates can share their CV through email ID \-recruitment@5exceptions.com or you can share Via Whatsapp \- 6269463379/ 9329796665 / 7780322967**
Job Types: Full\-time, Permanent
Pay: ₹500,000\.00 \- ₹1,000,000\.00 per year
Benefits
- Health insurance
- Leave encashment
- Life insurance
- Provident Fund
Application Question(s)
- What is your Total Industrial Experience?
- What is your Relevant Experience ?
- What is your Current Salary ?
- What is your expected Salary?
- What is your reason for looking for Job change ?
- What is your Current location?
- Where is your Hometown Locations?
Work Location: In person