Process Associate at Tata Consultancy Services (TCS) — Ahmedabad | Apply 2026 | 3rangaT
Process Associate
Tata Consultancy Services (TCS)GJ, IN2d ago Full-timevia indeed
Job Description
- *Job Role: Customer Service Associate**
- *International Voice (Insurance Project)**
- *Please find below the JD:**
- Good Communication Skills (Spoken \& Written)
- Should be dynamic and able to adapt quick changes
- Managing high volumes of outbound calls in a timely manner
WhatsApp Community
Good Typing speed \-30\-40 words per minute with an accuracy of at least 90%
Ability to multi\-task, set priorities, and manage time effectivelyWillingness to work in night shifts/US shiftShould be flexible and willing to invest additional hours at work as and when requiredShould be a team\-player and willing to contribute to team goals over individual performance, as and when requiredIdentify and resolve exceptional queriesMaintain quality, accuracy \& Turnaround time (TAT) as per Service Level Agreement (SLA)Adherence to overall Service Delivery RequirementsShould have basic knowledge on MS Office*Location**BUSINESS PROCESS SERVICES
Desired Candidate Profile
- *Qualifications** : BACHELOR OF COMMERCE
Job Overview
- Job type
- Full-time
- Work mode
- On-site
- Location
- Ahmedabad
- Posted
- 2d ago
- Source
- Indeed