Process & Controls Executive / Manager

Job Title: Process \& Controls Executive / Manager

9003397111

• *Company:** Hospital Domain
• *Location:** Madurai, Tamil Nadu
• *Experience:** 3–6 Years
• *Salary:** ₹7,00,000 – ₹10,00,000 per annum
• *Qualification:** CA / CA Inter / CMA / MBA in Operations or Finance
• *Employment Type:** Full\-time
• *Language Requirements:** Tamil and English

Job Summary

Joy Consultancy Services is looking for a skilled and analytical **Process \& Controls Executive / Manager** for a manufacturing organization in Madurai.

The ideal candidate will be responsible for documenting, analyzing, and improving business processes, strengthening internal controls, identifying operational and financial risks, and implementing system\-driven solutions across departments.

This role offers an opportunity to work closely with the Director – Operations to understand business operations, identify process gaps, and drive improvements through ERP systems, data analytics, AI tools, and automation.

We are looking for a **systems\-oriented professional who focuses on preventing errors at the source rather than relying on manual checks, registers, approvals, or additional manpower.**

The position will be based at the company's Madurai factory and office, with regular visits to the shop floor to understand operational processes.

Key Responsibilities

• Map, document, review, and improve business processes across departments.
• Identify operational inefficiencies, process gaps, financial risks, and control weaknesses.
• Strengthen internal controls across Production, Stores, Quality, Purchase, Accounts, Sales, and HR.
• Develop and implement system\-driven controls to prevent errors, minimize manual intervention, and improve operational efficiency.
• Work with ERP systems to monitor transactions, validate data, and improve process compliance.
• Analyze operational and financial data to identify trends, discrepancies, and improvement opportunities.
• Use AI tools, data analytics, and automation to improve documentation, reporting, analysis, and productivity.
• Conduct process audits and support internal audit and assurance activities.
• Develop process documentation, SOPs, control frameworks, and risk assessment reports.
• Build dashboards, reports, and automated control mechanisms using Excel, Python, or relevant tools.
• Collaborate closely with the Director – Operations to implement process improvements.
• Spend regular time on the shop floor to understand actual workflows and operational challenges.
• Monitor the effectiveness of implemented controls and recommend corrective actions.

Mandatory Qualifications

• CA, CA Inter, CMA, or MBA in Operations or Finance.
• 3–6 years of relevant experience in process improvement, internal audit, risk management, ERP implementation, or process consulting.
• Strong understanding of ERP systems and the ability to analyze data extracts.
• Practical experience using AI tools for analysis, documentation, reporting, or productivity.
• Proficiency in Microsoft Excel or Python for data analysis.
• Experience in end\-to\-end process mapping, risk assessment, and identifying control gaps.
• Fluency in both Tamil and English.
• A notice period of 30 days or less is preferred.

Preferred Qualifications and Experience

• CIA certification or Lean / Six Sigma qualifications.
• Manufacturing experience, preferably in pharmaceutical, FMCG, or similar industries.
• Exposure to Microsoft Dynamics 365 Business Central or Dynamics NAV.
• Experience building dashboards, implementing automation, or developing system\-based controls that reduce manual work.
• Knowledge of Malayalam is an added advantage.

Ideal Candidate Profile

The ideal candidate should be a proactive, analytical, and process\-oriented professional who can understand business operations, identify root causes, and implement practical solutions.

We are looking for someone who

• Thinks in terms of systems, processes, and preventive controls.
• Can independently identify operational and financial risks.
• Is comfortable interacting with teams across departments.
• Can translate business problems into measurable process improvements.
• Uses technology, ERP systems, data analytics, and AI tools to improve efficiency.
• Is willing to work closely with factory and office teams to understand real operational challenges.

Salary

₹7,00,000 – ₹10,00,000 per annum, depending on experience, qualifications, and suitability.

Job Location

Madurai, Tamil Nadu.

Candidates should be comfortable working at the factory and office, with regular shop\-floor engagement.

Pay: ₹700,000\.00 \- ₹1,000,000\.00 per year

Work Location: In person