Process Executive

• *Job Summary**

We are looking for a proactive and detail\-oriented Process Executive to support banking operations through effective vendor coordination, stakeholder communication, reporting, and timely follow\-ups.

The candidate will be responsible for coordinating with internal teams, external vendors, and banking stakeholders to ensure smooth execution of daily operational activities. The role involves preparing MIS reports, tracking pending activities, monitoring process timelines, and ensuring timely closure of assigned tasks.

• *Key Responsibilities**

Vendor \& Stakeholder Coordination

Coordinate with vendors, banking partners, internal teams, and other stakeholders.

Communicate through calls, emails, and messages to ensure smooth operational activities.

Provide regular updates on process status, pending activities, and issues.

Maintain effective communication and professional relationships with stakeholders.

Escalate delays and operational challenges to the concerned teams.

• *Follow\-up \& Process Monitoring**

Conduct timely follow\-ups with vendors and stakeholders on pending activities.

Track daily operational tasks and ensure completion within defined timelines.

Monitor pending requests, unresolved issues, and process\-related activities.

Maintain follow\-up trackers and ensure proper closure of tasks.

Coordinate with relevant teams to resolve operational bottlenecks.

• *MIS \& Report Preparation**

Prepare daily, weekly, and monthly MIS and operational reports.

Collect, consolidate, validate, and analyse data received from different sources.

Maintain accurate reports, trackers, and operational records.

Highlight pending activities, delays, discrepancies, and performance gaps.

Share timely reports and updates with management and relevant stakeholders.

• *Documentation \& Operational Support**

Maintain proper documentation and process\-related records.

Ensure accuracy and confidentiality of operational data.

Update trackers, spreadsheets, and reporting dashboards.

Support management in monitoring operational performance.

Identify process gaps and suggest improvements for better efficiency.

• *Required Skills \& Competencies**

Good verbal and written communication skills.

Strong coordination and stakeholder management skills.

Excellent follow\-up and task\-tracking abilities.

Good knowledge of MS Excel, including formulas, data handling, and reporting.

Ability to prepare MIS reports and professional emails.

Strong attention to detail and data accuracy.

Ability to manage multiple activities and meet deadlines.

Proactive attitude with good problem\-solving skills.

Willingness to learn banking operations and processes.

• *Preferred Candidate Profile**

Fresh graduates or candidates with 0–2 years of experience.

Candidates with experience in operations, banking support, back\-office operations, or vendor coordination will be preferred.

Candidates who are comfortable communicating with multiple stakeholders and handling regular follow\-ups will be suitable for this role.

Pay: ₹14,000\.00 \- ₹15,000\.00 per month

Benefits

• Paid time off

Ability to commute/relocate

• Ram Nagar, Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred)

Language

• English (Required)

Work Location: In person