- *ACCENTUS Consulting** is looking to On\-board an Experienced and Dynamic Product Research Analyst for their ongoing SaaS Platform product, preferably someone who already has a working understanding of business applications and the challenges faced by Small and Medium Businesses in adopting and managing software.
- Research and document features of leading SaaS Business Platforms across modules like CRM, ERP, Inventory, HRMS, Accounting, eCommerce, Payment Gateways, Reporting and AI
- Compare researched platforms against Internal Product and produce structured gap analysis reports
- Connect with SMB owners and decision\-makers to understand their real\-world software challenges, pain points and unmet needs
- Translate market and user research findings into actionable product insights and feature recommendations
- Track competitor product updates, pricing changes and new feature launches on an ongoing basis
- Produce clear, well\-structured documentation that feeds directly into CONNECTIVY's development roadmap and product pivot decisions
- 5\-7 Years of experience in product research, business analysis, market research or a similar role
- A working understanding of business applications like CRM, ERP, Inventory Management, HRMS, eCommerce, Payment Gateways, Reporting and AI tools
- Understanding of the challenges SMBs face in adopting and using business software
- Strong written and verbal English communication. Research findings must be documented clearly and presented confidently
- Ability to independently conduct primary research (speaking directly with SMB owners/managers) and secondary research (platform documentation, competitor websites, reviews)
- Proficiency in MS Office for documentation and reporting
- Prior exposure to or hands\-on use of popular business platforms
- Understanding of the Australian or international SMB market
- Basic understanding of how SaaS products are built, enough to have meaningful conversations with the development team
- *IMPORTANT Note:** In your application, name one SaaS business platform you have used or researched in detail and describe one gap or weakness you identified in it.
Pay: ₹600,000\.00 \- ₹900,000\.00 per year
Benefits
Application Question(s)
- Do you have a working knowledge of business applications such as CRM, ERP, HRMS, Inventory Management or eCommerce platforms ?
- Have you worked in a product research, business analysis or market research role previously ?
- Are you comfortable independently connecting with business owners or managers to conduct primary research interviews ?
- Do you have strong written English communication skills for producing structured research documentation ?
- Are you currently based in or willing to relocate to Kolkata for an in\-person role ?
Work Location: In person