Product Specialist - RECRUITMENT & ONBOARDING

"You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.

A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself."

• Location

Bengaluru

• Employment type

Full Time Permanent

• Department

IT \& Digital Solutions

• Deadline

2026\-11\-20

Candidate profile (title) Who you are

Candidate profile (text) \- Default language Are you passionate about Talent Acquisition and Onboarding, and how they create business value? Do you enjoy understanding how systems, processes, and workflows connect end to end—and designing solutions that work in practice? Are you genuinely interested in improving recruitment and onboarding through the smart use of technology and processes?

Are you someone who takes ownership, drives solutions forward, and collaborates across functions to make things happen?

If the answer is yes, keep reading—we might have the right role for you!

Our Talent \& Now P\&C team plays a key role in ensuring that our talent acquisition and recruitment systems work effectively for the business.

We are now looking for a Product Specialist to act as a functional subject matter expert in Recruitment \& Onboarding. You will support Product Owners by providing guidance on talent management, recruitment, and onboarding, while driving stakeholder engagement, product adoption, and continuous improvement.

The role partners closely with business stakeholders, Product Owners, and system engineers to translate business needs into product improvements, ensuring that solutions deliver business value and an excellent coworker experience.

Furthermore, we believe that you bring

• Strong understanding of recruitment and onboarding processes.
• Strong functional knowledge of Avature or SmartRecruiters ATS.
• Knowledge of ServiceNow or SAP SuccessFactors Onboarding.
• Knowledge of HR processes across recruitment, onboarding, and offboarding.
• Understanding of Agile product delivery methodologies.
• Ability to translate business requirements into functional product requirements.
• Knowledge of product lifecycle management and continuous product improvement.
• Understanding of integration between HR systems is desirable.
• Delivery\-focused, with excellent attention to detail and the drive to resolve issues.
• Ability to coordinate activities, including virtual collaboration, to achieve business objectives.
• Ability to direct efforts towards long\-term business objectives.
• Ability to generate creative ideas and perspectives that add value.
• Strong IKEA leadership skills, using sound judgement to make timely and effective decisions.
• Ability to understand the complexity of the IKEA business and the role of technology as an integrated part of it.

Nice to have

• Knowledge of SmartRecruiters and SAP SuccessFactors.
• Experience with large\-scale HR implementations.

Key responsibilities (title) A day in your life with us

Key responsibilities (text) As a Product Specialist, you will play a key role in ensuring that our Recruitment \& Onboarding systems deliver value to the business and support efficient, data\-driven decision\-making.

You will support Product Owners in making tactical decisions by measuring, analyzing, and reporting on the performance of digital products. You will also serve as a subject matter expert for product team members and other coworkers, providing insights, context, and additional information to clarify what is required. Specifically, you will:

• Act as the functional subject matter expert for Recruitment \& Onboarding systems, preferably with knowledge of Avature and SmartRecruiters.
• Bring a minimum of 4–5 years’ experience as a subject matter expert in recruitment and onboarding processes, with technology exposure to Avature or SmartRecruiters ATS.
• Partner with business stakeholders to understand current and future business needs.
• Translate business requirements into product features, user stories, and functional requirements.
• Support Product Owners in product planning, prioritization, and backlog refinement.
• Collaborate with architects, developers, QA, and implementation partners to deliver business value.
• Drive stakeholder alignment across HR, Digital, and external vendors.
• Facilitate workshops to gather, validate, and document business requirements.
• Support release planning, UAT, change management, and business readiness activities.
• Promote the adoption of product capabilities through communication, documentation, and knowledge sharing.
• Analyze product performance, user feedback, and business processes to identify improvement opportunities.
• Ensure solutions align with global HR processes, digital strategy, and enterprise architecture.
• Build strong relationships with HR Centers of Expertise, HR Operations, and Digital product teams.

Beyond delivery, we expect you to

• Take initiative and drive solutions forward independently
• Creating a culture of ownership, accountability, and continuous improvement
• Encourage collaboration and knowledge sharing across teams
• Focus on real business value — not just delivery
• Continuously improving processes and ways of working
• Ensure solutions are trusted, relevant, and actively used

Team vision ( title) Together as a team

Team vision (text) We’re the ones who make it possible for people to have a smarter life at home and a hassle\-free and rewarding shopping experience. Together we work to find new digital solutions for every business need to help make IKEA a great and efficient place to work. We like to think of ourselves as innovative and modern, and we believe that nothing would actually work without us.

Let's connect What you need to know

Let´s connect • The opportunity to shape how large\-scale HR digital processes are developed and improved.

• A collaborative, cross\-functional environment
• Opportunities to learn, grow, and work with modern ways of working
• A workplace that values ownership, simplicity, and continuous improvement

At IKEA we believe that we’re better when we’re physically together for collaboration, dialogues and conversations. We believe in the power of human interactions; informal chats, the energy, belonging and creativity generated by people being in the same place.

Our approach is that we spend majority of our time in the IKEA workplace and with flexibility to work from home when relevant.

### **Why you will love us**

From the deep forests in Sweden, we have spread our culture and values around the world. At the heart of our offer are our beautiful home\-furnishing products and solutions, made with care for our planet, reaching millions of customers.

At the heart of our business, are our wonderful co\-workers representing diversity in all dimensions and passionate for life at home. We all contribute with our uniqueness and we want to grow and develop together.

Our vision, “to create a better everyday life for the many people” inspires and guides us in everything we do. This is IKEA.

### **What we all have in common**

• Living our values
• Being your unique self, while respecting and including others
• A passion for home furnishing
• Performing \& delivering while learning \& developing
• Having fun!