Production Support Engineer – .NET, SQL & Azure

ID: 59399

3 \- 5 Years

2 Openings

Kochi

### **Role description**

### **Job Summary**

We are seeking a skilled Production Support Engineer with strong experience in .NET, SQL Server, and Azure technologies. The ideal candidate will be responsible for supporting and maintaining production applications, troubleshooting issues, optimizing database performance, and ensuring system availability and reliability.

### **Key Responsibilities**

• Provide L2/L3 production support for .NET\-based applications.
• Monitor, troubleshoot, and resolve production incidents within agreed SLAs.
• Analyze application and database issues, identify root causes, and implement solutions.
• Perform SQL query tuning and optimization to improve application performance.
• Support and maintain Azure SQL databases and related cloud services.
• Collaborate with development, QA, and infrastructure teams for issue resolution and deployments.
• Conduct impact analysis and support release management activities.
• Create and maintain support documentation, runbooks, and knowledge articles.
• Participate in on\-call support and incident management processes as required.

### **Required Skills**

• Strong experience with **SQL Server** and **Azure SQL**.
• Hands\-on experience in **Production Support** environments.
• Proficiency in **.NET / C\#** applications.
• Expertise in **SQL query optimization**, performance tuning, and troubleshooting.
• Experience working with Azure cloud services.
• Strong analytical and problem\-solving skills.
• Excellent communication and stakeholder management abilities

### **Skills**

sql server,production support,azure sql,query optimization,

### **About UST**

UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future\-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.