Job Description

Manage student applications end\-to\-end across all six programs: collect, verify and organise academic records, IDs, NEET scores and supporting documents.
Prepare and track program paperwork such as the France Convention de Stage and university admission documentation.
Coordinate visa assistance — guide students on requirements, help assemble files, and track filing milestones to deadlines.
Maintain accurate, up\-to\-date records for every student and application, with nothing slipping through the cracks.

Track student's payment milestones; reconcile receipts and flag pending payments.
Maintain spreadsheets and trackers for enrollments, documents, fees and program timelines.
Support the Head of Recruitment \& BD with reporting, data entry and day\-to\-day administrative tasks across all programs.

Be a reliable point of contact for students before and after placement — responsive, calm and clear.
Run post\-placement check\-ins with students and host properties to surface any issues early.
Handle grievances promptly and professionally, resolving what you can and escalating sensitive cases to your lead.

Respond to inbound inquiries across phone, WhatsApp, email and social channels, and help convert them into enrolled students.
Run free eligibility checks, counsel students and families on the right program, and clearly explain process, pricing and next steps.
Follow up consistently and professionally — never pushy, always transparent, fully in line with AFIWAY's voice.

Work closely with the Head of Recruitment \& BD on planning, coordination and operational tasks across the full student lifecycle.
Help improve and document processes as programs and student volumes grow.
Represent AFIWAY at education fairs, campus visits and seminars — occasional travel required.

Send us an email with CV at rbbs21k67n985@afiway.zohorecruitmail.in

Pay: ₹320,189\.87 \- ₹550,000\.00 per year

Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Have you worked in study abroad, overseas education, admissions counselling, or a related field? If yes, describe what you did and for how long.
Have you ever helped someone with documentation, applications, or visa processes? Describe one example.
A student messages at 9 PM, anxious because their visa interview is in two days and a document is missing. It's outside your shift. What do you do?
. What are your salary expectations (base), if different from the above?

Work Location: In person

Program Manager