Program Manager – Identity & Access Management (IAM)

Seeking a results\-driven **Program Manager – Identity \& Access Management (IAM)** to lead and coordinate enterprise IAM programs for clients in India and global markets.

The ideal candidate will combine strong program and project management capabilities with a solid understanding of enterprise identity security solutions, including Single Sign\-On (SSO), Multi\-Factor Authentication (MFA), Identity Governance and Administration (IGA), and Privileged Access Management (PAM).

This role requires ownership of program planning, governance, delivery execution, risk management, financial tracking, vendor coordination, stakeholder engagement, and client reporting. The successful candidate will work closely with IAM architects, engineering teams, business analysts, security leaders, and external partners to ensure programs are delivered on schedule, within budget, and in alignment with business objectives and security requirements.

Candidates should demonstrate the ability to manage multiple workstreams, maintain executive\-level visibility, resolve delivery challenges, and translate complex IAM initiatives into measurable business outcomes.

• *Key Responsibilities:\-**

1\. IAM Program and Project Delivery

• Lead end\-to\-end delivery of enterprise IAM programs across multiple clients, business units, and geographic regions.
• Define program scope, objectives, delivery roadmaps, milestones, dependencies, resource plans, and success metrics.
• Manage multiple IAM workstreams and ensure alignment between technical implementation, business requirements, and security objectives.
• Monitor delivery progress, identify bottlenecks, manage dependencies, and implement corrective actions to maintain timelines.
• Drive program execution using Agile, Waterfall, or hybrid delivery methodologies, depending on project requirements.

2\. IAM Technical and Functional Oversight

• Provide program\-level oversight across core IAM, Identity Governance and Administration (IGA), and Privileged Access Management (PAM) initiatives.
• Coordinate implementation and integration activities involving SSO, MFA, identity lifecycle management, access provisioning, access certification, and privileged access controls.
• Work with technical teams implementing platforms such as Okta, Ping Identity, SailPoint, Saviynt, CyberArk, and BeyondTrust.
• Ensure technical deliverables, integration dependencies, and implementation milestones align with the approved solution architecture.
• Facilitate communication between business stakeholders, security teams, architects, engineers, and platform vendors.
• Identify technical delivery risks and coordinate resolution with the relevant subject\-matter experts.

3\. Program Governance and Performance Management

• Establish and maintain program governance frameworks, reporting structures, delivery reviews, and escalation mechanisms.
• Track KPIs, milestones, deliverables, resource utilization, risks, issues, assumptions, and dependencies.
• Prepare executive dashboards, management reports, steering committee updates, and status presentations.
• Maintain RAID logs and ensure risks and issues have clear owners, mitigation plans, and resolution timelines.
• Drive accountability across workstream leads and ensure adherence to governance standards and delivery commitments.

4\. Financial Management and Commercial Oversight

• Monitor program budgets, resource costs, financial forecasts, and delivery performance against approved plans.
• Track financial performance, commercial commitments, and project profitability in coordination with relevant teams.
• Support client invoicing milestones, billing coordination, and timely validation of completed deliverables.
• Identify potential budget overruns, scope changes, and resource constraints, recommending appropriate corrective actions.
• Ensure financial reporting and commercial documentation remain accurate and up to date.

5\. Client and Stakeholder Management

• Build and maintain strong relationships with client stakeholders, including senior management, security leaders, business owners, and operational teams.
• Lead program review meetings, stakeholder workshops, steering committee discussions, and executive updates.
• Communicate progress, delivery risks, dependencies, and decisions clearly to technical and non\-technical audiences.
• Manage expectations, resolve escalations, and ensure alignment on scope, timelines, priorities, and acceptance criteria.
• Identify opportunities for continuous improvement and strengthen client confidence through transparent delivery management.

6\. Resource, Vendor and Team Coordination

• Coordinate cross\-functional teams comprising IAM engineers, solution architects, business analysts, project managers, and vendor partners.
• Support resource planning, allocation, capacity management, and delivery prioritization across multiple workstreams.
• Monitor vendor performance, delivery commitments, dependencies, and contractual obligations.
• Facilitate collaboration between internal teams, client organizations, and third\-party service providers.
• Promote accountability, knowledge sharing, and continuous improvement across delivery teams.

7\. Risk, Compliance and Delivery Assurance

• Identify and manage program risks relating to delivery timelines, integrations, dependencies, resources, costs, and stakeholder expectations.
• Ensure IAM initiatives align with organizational security policies, access governance requirements, and applicable compliance obligations.
• Coordinate audit readiness, evidence collection, control validation, and remediation tracking where required.
• Ensure appropriate change management, issue escalation, and quality assurance processes are followed.
• Drive lessons learned and improvement initiatives to enhance future program delivery.

• *Mandatory Skills and Experience:\-**

Candidates should possess the following skills and capabilities

• *Program and Project Management**

• 6–8 years of relevant professional experience, with substantial experience in project or program delivery.
• Experience managing complex technology initiatives, multiple workstreams, project plans, milestones, and dependencies.
• Strong program governance, risk management, financial tracking, and executive reporting capabilities.
• Proven stakeholder management, vendor coordination, and escalation management skills.
• Practical experience with Agile, Waterfall, or hybrid project delivery methodologies.

• *Identity \& Access Management**

• Strong understanding of enterprise IAM concepts, architectures, and implementation lifecycles.
• Knowledge of SSO, MFA, identity lifecycle management, access provisioning, and access governance.
• Understanding of IGA platforms such as SailPoint and Saviynt.
• Understanding of PAM solutions such as CyberArk and BeyondTrust.
• Familiarity with SSO and MFA platforms such as Okta and Ping Identity.
• Ability to coordinate technical teams and track IAM implementation deliverables, risks, integrations, and dependencies.

• *Communication and Leadership**

• Excellent written and verbal communication skills.
• Ability to engage with senior client stakeholders and technical delivery teams.
• Strong analytical, organizational, negotiation, and decision\-making capabilities.
• Ability to manage competing priorities and maintain delivery focus in a dynamic environment.

• *Preferred Certifications:\-**

Candidates with one or more of the following certifications will be preferred:

• Project Management Professional (PMP)
• PRINCE2 or Program Management Professional (PgMP)
• Certified ScrumMaster (CSM) or SAFe certification
• ITIL certification

Pay: ₹2,000,000\.00 \- ₹2,500,000\.00 per year

Application Question(s)

• Do you hold PMP, PRINCE2, PgMP, CSM/SAFe, or ITIL certifications?
• What hands\-on or program\-level experience do you have with IAM, IGA, and PAM solutions? Please specify your exposure to Okta, Ping Identity, SailPoint, Saviynt, CyberArk, and/or BeyondTrust, including SSO and MFA implementations.
• How many years of experience do you have in program or project management, particularly in enterprise IAM initiatives?
• What are your current and expected annual CTC (in LPA)?
• What is your current notice period, and what is your earliest possible joining date? Are you available to join within 15–30 days?

Education

• Bachelor's (Required)

Experience

• in managing and delivering large\-scale (IAM) programs. : 6 years (Required)

Work Location: In person