Program Manager – Website, Mobile App & AI Chatbot

• *Job Title: Program Manager – Website, Mobile App \& AI ChatbotExperience**

Mode:On\-Site

Experience:12\+ Years

Location:Mumbai

• 12\+ years of overall IT/Technology experience
• 6\+ years managing digital platforms, websites, mobile applications, and customer\-facing solutions

Job Summary

We are looking for an experienced Program Manager to lead the delivery of customer\-facing digital platforms, including websites, mobile applications, and AI chatbot solutions. The role involves managing end\-to\-end program execution, stakeholder engagement, vendor coordination, and ensuring successful delivery of digital transformation initiatives.

Key Responsibilities

• Lead and manage website, mobile app, and AI chatbot programs from planning to deployment.
• Deliver customer\-facing digital platforms supporting transactions, bookings, services, and customer engagement.
• Manage project scope, timelines, budgets, risks, and resources.
• Collaborate with business, technology, UX, and vendor teams to ensure successful delivery.
• Drive Agile project execution and program governance.
• Monitor program performance and provide regular status updates to stakeholders.

Required Skills

• Program \& Project Management
• Digital Platform Delivery
• Customer\-Facing Websites
• Mobile Application Projects
• AI Chatbot / Conversational AI Platforms
• Stakeholder \& Vendor Management
• Agile \& Scrum Methodologies
• Risk \& Budget Management
• Digital Transformation

Required Experience

• Customer\-facing website projects (transactions, services, bookings, or customer interaction)
• Customer\-facing mobile application projects
• AI chatbot or conversational platform implementation
• Large\-scale digital platform delivery programs

Preferred Certifications

• PgMP
• PMP
• CSM
• PMI\-ACP
• PRINCE2
• SAFe

• *Application Process**

Interested candidates can share their updated resume to

• *hire@kasmoprav.com**

Pay: ₹6,500,000\.00 \- ₹7,000,000\.00 per year

Work Location: In person