Quality Head - (Metal Steel - Manufacturing)

• *HIRING FOR THE CLIENT**

A European manufacturing based out of Italy \- Chrome bars/ Steel manufacturing setup. Having a plant in Sanaswadi, Pune.

• *Executive Summary**

• **Role:** Plant Quality Head
• **Industry:** Manufacturing (Chrome Bars / Steel / Engineering)
• **Travel:** Required (Regular travel to customer and supplier sites)
• **Employment Type:** Full\-time

• *Role Purpose**

The Plant Quality Head will lead, define, and enforce quality assurance and control systems. This role ensures all chrome bars meet strict international standards and customer specifications. The ideal candidate will be fully accountable for customer quality interface, possessing exceptional skills in managing customer relationships and leading audits. Additionally, the role demands a proactive leader to manage supplier quality, monitor plant quality daily, train inspectors, and eliminate non\-conformities through systematic preventive actions.

• *Key Responsibilities**

• *Plant Quality Monitoring \& NC Reduction (Daily Focus)**

• **Monitor and track plant quality issues on a daily basis**, establishing a rigorous, metrics\-driven review system.
• **Drive the continuous reduction of Non\-Conformities (NCs)** across all manufacturing stages, measuring progress daily.
• **Lead root\-cause analysis (RCA)** for any internal or external quality deviations using structured methodologies (5\-Why, Fishbone, 8D).
• **Implement robust Preventive Actions (CAPA)** to ensure plant quality issues are permanently resolved and do not recur.

• *Customer Quality, Audit Management \& Mobility**

• **Serve as the primary, authoritative contact** for all domestic and international customer quality interfaces.
• **Lead, host, and successfully clear all customer quality audits**, ensuring full compliance with OEM and tier\-1 supplier standards.
• **Travel to customer sites as needed** to resolve critical quality issues, build technical relationships, or support new product qualifications.
• **Drive swift resolution of customer complaints** by implementing robust CAPA and ensuring transparent communication.

• *Supplier Quality \& Validation Process**

• **Establish and execute a robust Supplier Validation Process** to audit and qualify new and existing suppliers (raw materials, plating chemicals, tooling).
• **Conduct regular quality audits at supplier facilities** to evaluate their technical capabilities, process controls, and compliance.
• **Travel to supplier sites** for troubleshooting, source inspection, and to drive corrective actions for any incoming material defects.

• *Inspector Training \& Capability Building**

• **Design and execute continuous training programs** for plant quality inspectors and lab technicians.
• **Upgrade the skills of inspectors** on advanced measurement tools, chrome plating defects identification, and drawing interpretations.
• **Standardize inspection methods** to eliminate human error and variation on the shop floor.

• *Process Improvement \& Compliance**

• **Maintain quality certifications** such as ISO 9001and ISO 14001\.
• **Oversee testing protocols** for surface finish, plating thickness, hardness, and straightness.

• *Qualifications \& Experience**

• *Education**

• *Bachelor’s Degree** in Metallurgical, Mechanical, or Production Engineering

Pay: ₹900,000\.00 \- ₹1,100,000\.00 per year

Benefits

• Food provided
• Health insurance
• Paid sick time
• Paid time off
• Provident Fund

Application Question(s)

• Do you have 12 to 15\+ years of experience in steel manufacturing, forging, or plating industries?
• Do you possess a deep expertise in chrome plating processes, micro\-crack analysis, and surface roughness parameters (Ra, Rz, Ry)?
• Prefered Skills : Certified Auditor for IATF 16949 or ISO 9001 and Strong analytical and problem\-solving skills (8D, Six Sigma, DMAIC, RCA). Give comments.
• What is yor current CTC?
• What is your expected CTC?
• We need someone to join at an earliest time. What is your notice period?

Work Location: In person