Quality Head

• *Quality Head – FMCG (Chocolate Manufacturing)**

• *Industry:** FMCG – Chocolate / Confectionery Manufacturing
• *Experience:** 12–18 Years
• *Qualification:** B.Tech/B.Sc./M.Tech/M.Sc. in Food Technology, Food Science, Dairy Technology, Microbiology, or related field. Certifications in HACCP, FSSC 22000/ISO 22000, GMP, and Lead Auditor are preferred.

• *Key Responsibilities**

• Lead the Quality Assurance (QA), Quality Control (QC), Food Safety, and Laboratory functions across the manufacturing plant.
• Develop and implement Quality Management Systems (QMS) in compliance with FSSC 22000, HACCP, GMP, GHP, ISO standards, and FSSAI regulations.
• Ensure quality of raw materials (cocoa, milk powder, sugar, fats, flavors, emulsifiers, packaging materials), in\-process products, and finished chocolates.
• Establish and monitor quality standards, SOPs, specifications, and testing protocols.
• Drive continuous improvement initiatives to reduce defects, customer complaints, product rejections, and manufacturing losses.
• Lead root cause analysis (RCA), CAPA implementation, and preventive quality initiatives.
• Oversee microbiological, chemical, and physical testing while ensuring laboratory compliance and equipment calibration.
• Ensure food safety, allergen management, traceability, product release, and recall readiness.
• Manage internal, customer, certification, and regulatory audits while ensuring timely closure of audit observations.
• Monitor hygiene, sanitation, pest control, environmental monitoring, and GMP compliance across production.
• Evaluate and approve suppliers through audits, quality assessments, and vendor performance reviews.
• Collaborate with Production, R\&D, Procurement, Engineering, and Supply Chain to ensure consistent product quality and successful new product launches.
• Develop quality KPIs, analyze trends, and present quality performance reports to senior management.
• Build and mentor high\-performing QA/QC teams while promoting a strong quality culture.

• *Key Skills**

• Food Safety Management Systems (FSMS)
• FSSC 22000 / ISO 22000 / HACCP
• GMP, GHP \& FSSAI Compliance
• Chocolate \& Confectionery Manufacturing Processes
• Statistical Process Control (SPC)
• Root Cause Analysis (5 Why, Fishbone), CAPA
• Supplier Quality Management
• Internal \& External Audit Management
• Laboratory Management \& Product Testing
• Team Leadership \& Cross\-functional Collaboration
• ERP \& Advanced MS Excel

• *Preferred Experience**

• Experience in chocolate, confectionery, biscuits, bakery, dairy, or food FMCG manufacturing.
• Strong understanding of chocolate processing operations such as mixing, refining, conching, tempering, moulding, cooling, and packaging, along with quality control at each stage.
• Experience handling customer audits, export compliance, and multi\-plant quality operations is an added advantage.

Pay: ₹90,000\.00 \- ₹130,000\.00 per month

Work Location: In person