Reference Data Analyst

• *JOB DESCRIPTION**

Support Corporate and Investment Bank clients by delivering timely, accurate transaction management within Wholesale Payments Operations.

Improve client experience and risk outcomes through strong controls, rapid exception resolution, and process automation.

As a Reference Data Analyst within Wholesale Payments Operations (Corporate and Investment Bank), you provide operational support to ensure client transaction management is completed on time and accurately. You resolve exceptions and client inquiries, providing subject matter expertise while maintaining a strong controls mindset and escalating risks appropriately. You also support daily regulatory reporting and remediation activities and lead process improvement and automation initiatives to strengthen efficiency and quality.

• *Job Responsibilities**

• Execute assigned transaction management tasks accurately and within required timelines and cutoffs.
• Resolve exceptions and client inquiries promptly, providing clear status updates and driving items to closure.
• Manage assigned work independently with minimal supervision, demonstrating strong ownership and accountability.
• Identify risks and control gaps that could impact the process or the firm and escalate issues appropriately.
• Interpret legal language in provided documents to determine operational impact and required actions.
• Perform daily regulatory reporting tasks and remediation activities as required, ensuring accuracy and completeness.
• Lead process improvement and automation initiatives to enhance efficiency, controls, and service quality.

• *Required qualifications, skills and capabilities**

• Bachelor's degree with understanding of financial services industry, products, and operational processes
• Strong analytical skills, attention to detail, and ability to deliver high accuracy under deadlines
• Excellent written and verbal communication with strong client focus and customer care practices
• Strong computer skills including Excel, Word, PowerPoint, Outlook and flexibility to work **US hours**

• *Preferred qualifications, skills and capabilities**

• Experience in middle office or back office operations
• Experience handling exception management and remediation in a controls\-focused operating environment
• Demonstrated ability to drive process improvements and automation independently
• Experience providing subject matter expertise support to clients and internal stakeholders

• *ABOUT US**

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

• *ABOUT THE TEAM**

J.P. Morgan's Commercial \& Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial \& Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.