Relationship Associate - Credit Life

### **About Axis Max Life**

Axis Max Life Insurance Limited, formerly known as Max Life Insurance Company Ltd., is a joint venture between Max Financial Services Limited (“MFSL”) and Axis Bank Limited.

Axis Max Life Insurance offers comprehensive protection and long\-term savings life insurance solutions through its multi\-channel distribution, including agency and third\-party distribution partners. It has built its operations over two decades through a need\-based sales process, a customer\-centric approach to engagement and service delivery, and a well\-trained human capital.

Axis Max Life has been consistently ranked among the best workplaces by the GPTW Institute, reflecting its commitment to creating a positive and empowering work environment.

• **\#ComeAsYouAre LGBTQIA\+ and PwD candidates of all ages are encouraged to apply***

• *Job Description**

• *Job Description** **Job Code:**

• *Position**

• *Relationship Associate \- Credit Life** **Reporting To** **Department**

• *Axis** **Function** **Credit Life** **Location**

• *Band** **5** **We Stand for:**

Caring An imperative value that emphasises on individuals who are extremely compassionate and demonstrate respect for people. It is about being proactive to offer guidance and help to fellow colleagues. Being open to new ideas and going an extra mile to implement them.

Collaboration A value which is all about being boundary\-less in approach by going beyond one’s direct responsibilities to achieve functional and organizational goals. It is about believing \& creating opportunities for self and others to improve working relationships.

Customer Obession It is not just about being Customer focused, however, it is being obsessed with delivering exceptional customer experience. Proactively making extraordinary efforts to deliver superior quality output, hence, creating customer delight.

Growth Mindset

A value which drives and defines us to challenge the status quo by being ambitious, ready to put in extra efforts \& demonstrate courage to achieve exceptional results. It is about seeking \& creating opportunities to invest in self, fellow colleagues to sharpen their skills and cultivate high performing culture.

• *Job Summary:**

NA

• *Key Responsibilities/ Key Deliverables:**

• Managing relationship with Axis Branch Sellers and thereby meeting target through Bank’s FOS

• Responsible for managing the leads generated from Branch and thereby convert into quality business.

• Must adhere to the process set and timely coordinate with Cluster Manager and Operations HUB. Ensuring minimal customer complain.

• Shall adhere to agree TATs on first customer contact and follow\-ups from the date of the lead being registered.

• Ensuring 15month persistency on track and thereby ensure a robust follow up mechanism with the customers.

• Coordinating with Cluster Training manager to ensure bank staff regularly on concepts in life insurance and new product introductions.

• Shall be responsible for making active the branch banking sellers and thereby achieving the activation target

• Ensuring LMS usage as Tracking Mechanism on line and follow up Calls
• *Measures of Success:**

• *Business Plan:\-**

WPC \- Plan v/s Actual\- as per target assigned

• *Seller Activation:\-**

BDE Seller Activation (%) \- Plan v/s Actuals

FDO Seller Activation (%) \- Plan v/s Actuals

• *Persistency:\-**

Plan vs Achievement

• *Job Specifications:**

• Graduate in Any Discipline from a UGC / AICTE approved College and University.
• 1 to 2 years of experience in sales, experience in Insurance will be preferred.
• Experience in the fields of Life insurance sales management, Retail bank distribution, and Channel Management and/or DSA relationship
• *Knowledge \& Skill Matrix:**

• Excellent Relationship Skill, Managing Various level of Bank Management , Adherence to Process
• *Additional Information (Optional):**

• *NA**

• *State**

Telangana

• *Branch**

Hyderabad \- GO2

• *Department**

Axis

• *Function**

Non \- Mortgages

• *Posted On**

02\-Jun\-2026