Relationship Executive

• *About LifeCell:** Established in 2004, LifeCell International is India's top stem cell and tissue storage bank. We harness Cell, Genes, \& Tissue Sciences to offer cutting\-edge healthcare solutions, such as a \>97% donor match rate for stem cell transplants, rapid genomics testing for pregnancies \& infants, advanced wound care products and cellular skin science based cosmetics.

• *Business Division:** BioBank (Health Bank).

• *Position:** Executive Customer Relationship (ECR) / Key Account Executive (KAE). **Responsibilities:**

• *1\. Doctor \& Hospital Relationship Management:**

● Conduct in\-person monthly meetings with all the assigned Gynaecologists (target doctor) to promptly address feedback, deliver industry updates and strengthen partnership with best\-in\-class services. ● Utilise relationships with hospital staff to collaborate on raising awareness and enrolling expectant parents (target client) for stem cell banking services.

• *2\. Key Account Management:**

● Establish corporate partnerships with existing \& new hospitals specialising in women and child care services (target hospitals) to drive business growth.

● Engage in proactive education of expectant parents through personalised counselling or elevator pitches about the benefits of stem cell banking.

● Distribute educational materials during their hospital visit to stimulate interest and awareness.

• *3\. Marketing Event Management:**

● Execute minimum four marketing events per month to enhance brand visibility \& patient engagement.

• *4\. Customer Delight Management:**

● Gather pertinent client information to initiate cold calls and facilitate professional in\-person presentations at their home, office, or hospital.

● Deliver engaging presentations to expectant parents to consistently meet specified sales targets. ● Deposit client funds in the company's bank account within specified timelines. ● Ensure timely provision of sample collection kits for clients and coordinate seamlessly with the paramedic team during childbirth.

● Ensure clients and healthcare professionals receive excellent post\-sales service to guarantee satisfaction, retention, and referrals.

• *5\. Market Intelligence:**

● Provide actionable insights to drive strategic decisions based on industry trends and opportunities. **6\. Performance Management:**

● Meet responsibilities, adapt to change, and perform extra tasks assigned by superiors \& the company.

LifeCell International Private Limited, No. 16, Vijayaraghava Road, 1Lane, T. Nagar, Chennai \- 600017, Tamil Nadu, India 1800 266 5533 \| www.lifecell.in \| CIN: U85196TN2004PTC053577

• *What We Seek:**

● **Experience:** 0 \- 3 years.

● **Educational Qualification:** BSc or MSc or Biotech or Pharma or MBA.

● **Vehicle**: Two wheeler with valid driving licence.

● **Availability:** Weekends and late evenings. You will avail a week\-off between Tuesday and Thursday. **● Language:** Proficient in English \& local languages.

• *● Attributes:** Rapport\-building, Proactivity, Collaboration, Adaptability, Incentives\-driven.

• *Learning Opportunities:** Build strong connections with healthcare professionals \& medical institutions, ensuring their continuous engagement and satisfaction. Hone the art of effective communication \& host captivating marketing events to spark the interest of expectant parents. Master the art of delivering persuasive presentations \& delighting customers thereby meeting the sales goals \& elevating your performance.

• *What You Will Get:**

• *1\. Career Growth and Development:**

● Speedy Path to Promotion.

● Professional Development \& Training Opportunities.

● Opportunities for Internal Mobility or Transfers.

● Win Trips to National \& International Destinations.

• *2\. Employee Recognition and Engagement:**

● Performance Recognition \& Awards Program.

● Employee Recognition \& Appreciation Events.

● Employee Referral Program with Incentives.

• *3\. Work\-Life Balance and Well\-being:**

● Vibrant Company Culture

● Team Building Activities and Events.

● Supportive \& Collaborative Team Environment.

● Open Door Policy for Feedback \& Suggestions.

Job Types: Full\-time, Permanent, Fresher

Pay: ₹22,000\.00 \- ₹28,000\.00 per month

Benefits

• Flexible schedule

Work Location: In person