Relationship Manager – Sales

• *Relationship Manager – Sales**

• *Department:** Sales
• *Designation:** Relationship Manager
• *Location:** Gurgaon
• *Work Arrangement:** Full\-time
• *Reporting To:** Head – Sales

• *1\. Job Summary**

The Senior Relationship Manager will be responsible for driving sales, achieving assigned revenue targets, and building strong relationships with customers and channel partners. The role involves managing the complete sales cycle, developing business opportunities, conducting property visits, negotiating deals, and ensuring customer satisfaction.

• *2\. Key Responsibilities**

• Achieve assigned monthly, quarterly, and annual sales targets.
• Generate and develop business opportunities through various sales channels.
• Conduct property presentations, client meetings, and site visits.
• Follow up with prospective customers and convert enquiries into bookings.
• Develop and maintain relationships with brokers, agents, and channel partners.
• Identify and onboard new channel partners to expand the sales network.
• Share project details, pricing, inventory updates, and promotional information with channel partners.
• Manage customer relationships and ensure timely resolution of queries.
• Coordinate with Marketing, Accounts, Legal, and Operations teams for smooth sales operations.
• Monitor competitor activities, market trends, and customer preferences.
• Prepare regular sales reports and provide updates to management.

• *3\. Skills \& Qualifications**

• Bachelor's degree in Business Administration, Marketing, Commerce, or a related field.
• 2–4 years of experience in real estate sales or a similar industry.
• Strong communication, negotiation, and deal\-closing skills.
• Good customer relationship and channel partner management skills.
• Ability to manage multiple clients and work in a target\-driven environment.
• Good understanding of the real estate market and property sales processes.
• Self\-motivated, proactive, and customer\-focused approach.

4\. KEY PERFORMANCE INDICATORS (KPIs) / ACCOUNTABILITY OUTPUTS

• *A. Revenue Target Achievement \& Revenue Growth**

· Achieve assigned monthly and quarterly sales targets.

· Maximise lead conversion and successful deal closures.

· Drive revenue growth through effective sales strategies.

• *B. Lead Management \& Sales Strategy**

· Generate, qualify, and follow up on leads from multiple channels.

· Conduct client meetings and property site visits.

· Improve lead conversion and closure rates.

• *C. Channel Partner Development \& Management**

· Build and maintain relationships with brokers and channel partners.

· Onboard new channel partners and drive business through them.

· Monitor partner performance and engagement.

• *D. Client Lifecycle Management**

· Maintain strong customer relationships through regular follow\-ups.

· Resolve customer queries and complaints promptly.

· Implement customer retention and salvage processes.

• *E. Customer Pool Identification \& Market Intelligence**

· Identify potential customer segments and business opportunities.

· Monitor market trends and competitor activities.

· Coordinate with Marketing for effective campaigns and sales collaterals.

• *5\. Preferred Candidate**

• Experience in residential and commercial real estate sales.
• Experience handling HNI customers and corporate clients.
• Strong network of brokers and real estate channel partners.
• Proven track record of achieving sales targets.
• Ability to independently manage client meetings, site visits, negotiations, and deal closures.
• Good market knowledge and business development skills.

• *The candidate is expected to demonstrate professionalism, accountability, and commitment towards achieving sales targets and contributing to the organisation's business growth.**

Pay: ₹15,000\.00 \- ₹30,000\.00 per month

Work Location: In person