Remote Program Manager

• *About the Company**
• --------------------

Nao Medical is a rapidly growing, multi\-specialty, multi\-site, and AI\-enabled healthcare organization committed to providing high\-quality, accessible, and affordable care. With over a million patients served, we operate across multiple service lines, including primary care, urgent care, occupational health, mental health, and nutrition. Our AI\-first model streamlines workflows, improves patient follow\-through, and allows clinicians to focus on delivering excellent care. We are expanding nationally and scaling multiple high\-impact programs to improve access and operational efficiency.

• *Position Overview**
• --------------------

Nao Medical is seeking **Program Managers** to take ownership of one of several high\-impact healthcare programs. This is a fully remote role for USRNs or other medical professionals. The Program Manager will ensure program performance, patient engagement, and site utilization, while supporting operational execution and growth.

This is **not a direct patient care role,** but *does involve patient outreach via phone or telehealth to ensure program participation and continuity of care*.

• *Programs Available**
• ---------------------

Candidates may be assigned to manage one of the following programs

• **Psychiatry Program**
• **Telemedicine Program**
• **Pediatrics Program**
• **Nutrition Program**
• **Referral \& Diagnostic Imaging Program**
• **Care Quality Program**

• *Why Join Nao Medical**
• -----------------------

• Ownership of a high\-impact program with measurable performance metrics
• Direct impact on patient access and program growth
• Performance\-based compensation with hourly pay and bonus incentives
• Remote work with flexibility after demonstrating strong performance
• Opportunities for professional development and career growth

• *Primary Responsibilities**
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• Manage and grow assigned program’s patient engagement and site utilization
• Conduct outreach to patients as needed to reduce drop\-offs and missed follow\-ups
• Coordinate with providers and operations teams to ensure smooth patient flow
• Identify operational challenges and recommend solutions
• Maintain accurate tracking of program metrics, patient volumes, and follow\-ups
• Provide regular updates to leadership on program performance

• *Compensation \& Incentives**
• -----------------------------

• **Base Pay:** $10,000 USD/year
• **Performance Bonus:** Awarded after 3 months based on program engagement and outcomes

• *Job Requirements**
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• USRN or licensed medical professional
• Experience in clinical or program coordination preferred
• Excellent communication, organizational, and problem\-solving skills
• Comfortable making outbound patient calls and coordinating workflows
• Detail\-oriented and able to work independently in a remote environment

• *Schedule Requirements**
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• Full remote role
• Eastern Time: 8:00 AM – 5:00 PM, Monday\-Friday (including holidays)

• *Technical Requirements**
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• Reliable wired internet connection (100 Mbps minimum).
• Computer/laptop with Intel Core i5 or Ryzen 5 processor, 8GB RAM minimum, and 128GB free storage.
• Dual\-screen setup preferred for enhanced productivity.
• Operating system: Windows 10 or macOS (latest version).
• Clear webcam (1080p or higher resolution) and microphone for communication.
• Backup systems for electricity and internet outages.

• *Benefits**
• -----------

• Competitive hourly pay with performance bonus
• Remote work with potential flexible schedule after 3 months of proven performance
• Paid time off (PTO)
• Professional development opportunities

At Nao Medical, we're revolutionizing healthcare by blending cutting\-edge technology with heartfelt, personalized care. Over the past 13 years, we've proudly served more than a million New Yorkers at our various locations.

Our mission is simple: provide accessible, quality care tailored to each patient's needs through our multi\-specialty practice. We're breaking down barriers, championing health equity, and delivering value\-based care to create healthier communities.

• **Experience the Nao Medical difference. Join us in transforming healthcare, Nao!***