Restaurant Operations Manager

Key Responsibilities

• Oversee day\-to\-day restaurant operations and ensure smooth functioning of all departments.
• Manage kitchen, service, cashier, housekeeping, and delivery operations.
• Monitor food quality, service standards, hygiene, and customer satisfaction.
• Ensure compliance with FSSAI regulations and safety standards.
• Manage staff scheduling, manpower planning, and shift operations.
• Control food cost, wastage, inventory, and operational expenses.
• Coordinate with procurement teams to ensure timely stock availability.
• Analyze sales performance and implement strategies to improve revenue and profitability.
• Handle customer complaints and ensure quick resolution.
• Train and mentor restaurant staff to maintain service excellence.
• Work closely with HR for recruitment, onboarding, and performance management.

Requirements

• Bachelor's degree in Hotel Management, Hospitality, Business Administration, or a related field.
• Strong knowledge of restaurant operations and SOP implementation.
• Experience in team management and vendor coordination.
• Excellent leadership and communication skills.
• Ability to work under pressure in a fast\-paced environment.

Preferred Skills

• Experience with restaurant POS systems and inventory management software.
• Strong analytical and problem\-solving skills.
• Knowledge of budgeting, food costing, and P\&L management.

Salary

₹40,000 – ₹80,000 per month (based on experience and company size).

Working Days

6 days a week with rotational weekly offs.

Pay: ₹21,058\.30 \- ₹58,403\.25 per month

Benefits

• Cell phone reimbursement
• Commuter assistance
• Flexible schedule
• Food provided
• Paid sick time
• Paid time off
• Provident Fund

Work Location: In person