Revenue Analyst Account Receivables (Spanish Language)

• *About the Team**

The **Global Finance Information Center (GFIC)** supports centralized finance operations. Within Accounts Receivable, the Cash Applications function manages customer\-payment activities and helps ensure receipts are accurately identified, applied, reconciled, and reflected against the appropriate customer invoices.

This position supports **LAD countries** and works closely with customers, Collections, Accounts Receivable, Sales, and other internal teams to resolve payment\-application issues and maintain accurate customer accounts.

• *Job Summary**

The **Cash Application Analyst – Spanish** is responsible for managing customer payments for LAD countries from GFIC.

The role identifies incoming customer payments and accurately applies them to the appropriate Accounts Receivable invoices. It investigates and resolves **unapplied cash, unidentified receipts, short payments, overpayments, and other payment discrepancies** .

The analyst collaborates closely with Spanish\-speaking customers, Collections, AR, Sales, and other internal stakeholders to support timely and accurate cash posting. The position also performs reconciliations, supports month\-end activities, maintains records and reporting, and contributes to process improvement and root\-cause resolution.

• *Key Responsibilities**

• *Cash Application**

• Manage customer\-payment activities for assigned LAD countries.
• Identify customer receipts and accurately apply payments to the appropriate AR invoices.
• Ensure timely and accurate cash posting.
• Maintain accurate customer\-payment records and supporting documentation.

• *Payment Exception Resolution**

• Research and resolve **unapplied cash** .
• Investigate unidentified receipts.
• Resolve short payments and overpayments.
• Investigate payment discrepancies and determine appropriate next steps.
• Work with relevant stakeholders to obtain missing payment or remittance information.

• *Customer \& Stakeholder Collaboration**

• Collaborate closely with **customers and Collections** to identify payments and determine appropriate invoice allocation.
• Partner with Accounts Receivable, Sales, and other internal teams to resolve account issues.
• Use Spanish\-language capability where required to support LAD customer\-payment operations.

• *Reconciliation \& Month\-End**

• Perform customer\-account and payment reconciliations.
• Investigate reconciliation differences and coordinate resolution.
• Support relevant **month\-end close activities** .
• Maintain accurate operational records and reporting.

• *Process Improvement**

• Identify recurring cash\-application issues.
• Support root\-cause analysis of recurring payment discrepancies.
• Identify opportunities to improve cash\-application accuracy and efficiency.
• Contribute to process improvements that reduce recurring payment\-application issues.

• *Mandatory Requirements**

Based on the supplied hiring requirement and responsibilities

• **Spanish\-language proficiency** appropriate for the customer and operational interactions required by the role.
• Hands\-on capability in **Cash Application / customer\-payment processing** .
• Ability to identify and apply customer payments to AR invoices accurately.
• Experience or demonstrated capability in payment/account reconciliation.
• Ability to investigate and resolve:

+ Unapplied cash

+ Unidentified receipts

+ Short payments

+ Overpayments

+ Payment discrepancies

• Ability to collaborate effectively with customers, Collections, AR, Sales, and other stakeholders.
• Ability to maintain accurate records and reporting.
• Ability to support month\-end activities.

Strong attention to detail and problem\-solving capability.

• *Good\-to\-Have**

• Experience supporting **LAD/Latin America** customers or Finance operations.
• Experience in a **global shared\-services, GFIC, GBS, or captive Finance environment** .
• Experience with **Oracle ERP or other ERP/cash\-application systems** .
• Experience handling refunds, chargebacks, payment\-on\-account, unapplied cash, or complex payment matching.
• Experience supporting process improvement, operational reporting, or automation initiatives.

Experience working with multinational customers and geographically distributed Finance teams.

• *Self\-Assessment Questions**

• Am I proficient in **Spanish** at the level needed for business/customer interactions?
• Do I have hands\-on experience applying customer payments to Accounts Receivable invoices?
• Can I investigate and resolve unapplied cash and unidentified receipts?
• Have I handled short payments, overpayments, and other payment discrepancies?
• Can I perform customer\-account and payment reconciliations?
• Can I work directly with customers and Collections to obtain remittance/payment information and resolve allocation issues?
• Have I supported month\-end activities within Cash Application or Accounts Receivable?
• Can I identify recurring payment issues and contribute to root\-cause resolution?