Robotics Field Engineer

• *Who are we?**
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Orbit \& Skyline India Pvt. Ltd. is a leading semiconductor service provider with a robust and experienced team of professionals proficient in providing our customers with unique, feature\-rich solutions that help them build environmentally friendly semiconductor manufacturing.

At Orbit \& Skyline, our synergistic cross functional team of Mechanical, Electrical, Electronics, Software, Equipment, and process engineering is delivering end to end solutions to our customers in semiconductor equipment manufacturing space. We are partnering with our customers across the complete semiconductor value chain spectrum that includes Hardware design and development, Supply chain management, Quality management, Product Management, Reliability, Data Science, ML/AI and many more. We are enabling our customers to develop technologies and systems that alter industries by employing one of the most diverse workforces of cutting\-edge engineers and technologists in the semiconductor industry.

Our clientele includes prestigious IC chip manufacturers and OEMs from the United States, Asia, the Middle East, and Europe with our services being rendered to our global customers out of our head office in Mohali, India. We have offices in the United States, the Middle East, Singapore, Taiwan, Ireland, and several other locations.

• *About the Role:**
• ------------------

We are looking for an experienced operations professional to drive global field engineering operations across semiconductor customer engagements. The role requires independent ownership of workforce deployment, resource planning, customer coordination, international mobility, and operational governance.

You will work closely with engineering teams, global customers, OEMs, HR, Finance, and other internal stakeholders to ensure engineers are deployment\-ready, operational requirements are met, and customer commitments are delivered consistently.

The ideal candidate combines strong execution skills with strategic thinking, can manage complex international operations, and thrives in a fast\-paced, customer\-facing environment.

### **Key Responsibilities:**

• Global Workforce Planning \& Deployment

+ Own end\-to\-end deployment planning for field engineers across international customer sites.

+ Manage resource allocation, scheduling, rotations, utilization, availability, and replacement planning.

+ Coordinate engineer readiness, travel arrangements, documentation, and site onboarding.

+ Anticipate deployment risks and implement mitigation plans to minimise delays and idle time.

• International Mobility \& Compliance

+ Coordinate visa applications, work permits, business travel documentation, and country\-specific deployment requirements.

+ Liaise with internal entities, immigration partners, and relevant stakeholders to ensure compliance with local requirements.

+ Track document validity, travel timelines, and assignment requirements.

+ Maintain standardised mobility processes, checklists, and escalation mechanisms.

• Customer \& Stakeholder Management

+ Serve as a key operational contact for global customers and engineering stakeholders.

+ Manage deployment updates, operational escalations, service continuity, and issue resolution.

+ Communicate proactively with stakeholders across time zones and geographies.

+ Build strong working relationships with customers, OEMs, and internal business units.

• Onboarding, Training \& Deployment Readiness

+ Coordinate the complete engineer lifecycle from hiring handover and onboarding through training and site deployment.

+ Track training completion, technical readiness, documentation, and customer\-specific requirements.

+ Partner with engineering and training teams to close readiness gaps before deployment.

+ Establish readiness checkpoints and improve deployment turnaround times.

• Operational Governance \& Reporting

+ Own operational dashboards and recurring reports covering workforce availability, utilisation, deployment status, idle time, and compliance.

+ Analyse operational trends, identify root causes, and recommend corrective actions.

+ Maintain accurate workforce records, deployment trackers, and management reporting.

+ Drive standardisation, process documentation, and continuous improvement initiatives.

• Team Leadership \& Process Improvement

+ Guide junior operations team members and ensure consistent execution across workflows.

+ Take ownership of complex cases and escalations with minimal supervision.

+ Develop SOPs, review mechanisms, and scalable processes to support a growing global workforce.

+ Identify opportunities for automation, predictive workforce planning, and improved operational efficiency.

### **Required Qualifications \& Experience:**

• Bachelor’s degree in Operations, Engineering, Supply Chain, or a related discipline, or a master’s degree in business administration.
• 4\-6 years of experience in global operations, workforce deployment, service delivery, project operations, or international resource management.
• Demonstrated experience managing multiple stakeholders, competing priorities, and time\-sensitive operational deliverables.
• Strong written and verbal communication skills, including experience working with international stakeholders.
• Advanced proficiency in Microsoft Excel and PowerPoint; experience with dashboards and reporting tools is an advantage.
• Strong analytical, organisational, problem\-solving, and decision\-making skills.
• Ability to work independently, manage escalations, and drive outcomes without constant supervision.

### **Why Orbit \& Skyline?**

Orbit \& Skyline is an amalgamation of enthusiastic and experienced people working on a remarkable concept, making headway in this industry. Today, the Semiconductor Industry is going through a rapid transformation, and we are proud to be playing a major role in development of the semiconductor ecosystem in India thus providing our employees a platform to grow technically and introducing them to a versatile and sprouting work horizon. We offer a holistic workplace that encourages individuals to attain their full potential. We are a team of thinkers, planners, doers, and risk\-takers who work closely together and enjoy the top\-notch benefits such as:

• Safeguarding the health of our employees and their loved ones by providing them **Health Insurance**.
• Encouraging healthy, motivated and a happy workforce by providing monthly **Wellness Allowances**.
• Supporting effective and efficient communication by providing **Communication Allowances**.
• Awarding stability \& loyalty of the employees by covering them under the **Gratuity** act.
• Providing technical advancements and interpersonal growth through periodic **Trainings**.
• Providing **Service Award** to celebrate employee's contributions and show our gratitude for their loyalty and commitment.
• **Rewarding and Recognizing** employee's efforts and contributions to the company's growth.
• Encouraging enthusiasm, interaction, and motivation by organising team lunches, team outings, offsite activities, fun Fridays, festival celebrations, and other **Engagement** events.