Sales Co-ordinator(after Sales)

• *Job Summary:**

We are looking for a Sales Coordinator to manage all after\-sales activities, AMC renewals, customer follow\-ups, and service coordination to ensure customer satisfaction and long\-term business relationships.

• *Key Responsibilities:**

• Handle post\-sales activities and maintain regular follow\-ups with existing customers.
• Track AMC expiry dates and follow up with customers for timely renewals.
• Prepare and share AMC, service, maintenance, and spare parts quotations.
• Coordinate with service engineers for service visits, preventive maintenance, and complaint resolution.
• Handle customer queries, complaints, and service requests, ensuring timely closure.
• Maintain customer databases, AMC records, warranty details, and service history.
• Follow up on pending quotations, purchase orders, approvals, and outstanding payments.
• Coordinate with the sales, service, and accounts teams for smooth operations.
• Identify opportunities for AMC renewals, upgrades, and repeat business.
• Prepare regular reports on AMC renewals, pending service calls, customer follow\-ups, and payments.

• *Required Skills \& Qualifications:**

• Graduate in any discipline; technical background preferred.
• 1–3 years of experience in sales coordination, after\-sales support, or AMC management preferred.
• Good communication, customer\-handling, and follow\-up skills.
• Proficiency in MS Excel, Word, email, and CRM/ERP software.
• Strong coordination, organizational, and documentation skills.

• *Key Objective:** Ensure timely AMC renewals, efficient after\-sales support, customer satisfaction, and repeat business from existing customers.

Pay: ₹30,000\.00 \- ₹35,000\.00 per month

Benefits

• Health insurance
• Leave encashment
• Provident Fund

Work Location: In person