Sales Coordinator

• *BSCIC Certifications Pvt. Ltd**

• *Position: Sales Executive**

• *Location: Faridabad**

• *Job Description:**

1\. Client Engagement \& Support

2\. Manage Client Concerns: Address new client issues, offer appropriate solutions, and coordinate with internal departments for resolution.

3\. Client Introduction \& Communication

4\. Send introductory emails to new clients.

5\. Call or email existing clients to introduce new company plans or services.

6\. Follow up regularly with clients post\-quotation or service delivery.

7\. Customer Query Handling: Attend client calls, resolve queries with support from internal teams, and ensure timely response.

8\. Sales \& Documentation

9\. Prepare Quotations: Create accurate quotations for clients, including PT (Proficiency Testing) enquiries, in coordination with relevant team members .

10\. Sales Document Maintenance: Maintain updated records such as

11\. List of List

12\. MID (Management Instruction \& Decisions)

13\. Sales Trackers

14\. PT Enquiry Trackers

15\. Client Data Management

16\. Prepare standard\-wise and branded client lists.

17\. Maintain ISO standard\-wise analysis reports (accreditation\-wise).

18\. Share Lead Management Excel reports with management monthly.

19\. Send daily/weekly wishes to clients (Good Morning, Birthday, Festivals, etc.).

20\. Share monthly updated BSCIC presentations and promotional material.

21\. Product Knowledge \& Training

22\. ISO Standard Understanding Promote certification schemes by explaining benefits of various standards (e.g., ISO 9001, 14001, 45001, 22000, HACCP, 13485, 27001, 22301, 20000\-1\) to clients.

23\. Identity Materials Review Check and verify client\-related content like visiting cards and identity cards.

24\. Timely Software Updates Ensure internal CRM/sales\-related software is updated regularly. Competency Requirements: Education: MBA (Preferred specialization in Marketing, International

• *Competency Requirements:**

• *Education:** MBA (Preferred specialization in Marketing, International Business, or Operations)

• *ISO Standards Knowledge:** Good understanding of QMS \& other ISO schemes (9001, 14001, 45001, 22000, HACCP, 13485, 27001, etc.)

• *Digital Marketing Knowledge:** Basic to intermediate level understanding of social media, campaigns, and CRM tools

• *Communication Skills:**Strong verbal and written communication with excellent client handling etiquette

• *IT Skills:** Proficient in MS Excel, Word, Outlook; familiar with lead management systems

• *Preferred Attributes:**

Organized and detail\-oriented

Strong multitasking and follow\-up abilities

Comfortable with dynamic, fast\-paced work environments

Self\-motivated with a positive, proactive approach

Pay: ₹18,000\.00 \- ₹25,000\.00 per month

Benefits

• Internet reimbursement
• Leave encashment
• Paid sick time
• Provident Fund

Work Location: In person