Sales/Customer Service Advisor / call centre operator

Customer Service and Sales Representative

\*\*Company:\*\* Lex Meridian and Evo stays

\*\*Job Type:\*\* Full\-Time

\*\*Salary:\*\* Competitive Salary with Performance Bonuses

\*\*About Us:\*\*

Lex Meridian is a specialist law firm and our service partner Evo stays specialises in short\-term corporate, business and and holiday lets, providing exceptional service to our clients. We pride ourselves on our customer\-centric approach and are looking for dedicated individuals to join our growing team.

\*\*Job Overview:\*\*

We are seeking a motivated and experienced Customer Service and Sales Representative to enhance our customer experience and drive sales. The ideal candidate will have a background in call center operations and a passion for delivering outstanding service.

\*\*Key Responsibilities:\*\*

\- Manage inbound and outbound customer calls regarding inquiries and bookings.

\- Provide accurate information about our services, properties, and pricing.

\- Resolve customer issues and complaints efficiently and professionally.

\- Achieve sales targets through effective communication and negotiation skills.

\- Maintain detailed records of customer interactions and transactions.

\- Collaborate with the team to improve service delivery and customer satisfaction.

\*\*Qualifications:\*\*

\- Previous experience in a call center or customer service role, preferably in the hospitality or real estate sector With international call centre experience.

\- Strong verbal and written communication skills in English.

\- Excellent problem\-solving abilities and attention to detail.

\- Proficient in using CRM software and Microsoft Office Suite.

\- Ability to work independently and as part of a team.

\- Availability to work flexible hours, including weekends and holidays.

\*\*What We Offer:\*\*

\- Competitive salary in line with industry standards.

\- Performance\-based bonuses to reward exceptional work.

\- Opportunities for professional growth and development within the company.

\- A supportive and dynamic work environment.

\*\*Application Process:\*\*

Interested candidates are invited to submit their resumes and a cover letter detailing their relevant experience to \[your email address]. Please note that only applications submitted via email will be considered. No telephone inquiries will be entertained.

Join us at Lex Meridian and be part of a team that values excellence and innovation in customer service!

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Feel free to customize any part of the description as needed!

Job Type: Full\-time

Education

• Bachelor's (Preferred)

Experience

• Technical support: 2 years (Preferred)
• tele sales: 2 years (Preferred)
• total work: 2 years (Preferred)

Language

• English (Required)

Work Location: In person