Sales Exec (electrical)

• *Pay:** ₹20,000\.00 \- ₹40\\5,000\.00 per month

Job description

• *Sales Executive: Job description**

• *Overview**

Customer Inquiry Acceptance \& Analysis, Customer Inquiry Handling, Quotation Submission, Quotation Follow\-Up, Sales Order Processing, Customer Satisfaction, Close coordination with Supervisor

• *Responsibilities**

• Accept, analyze and execute all inquiries (all channels, Email, Co. WhatsApp etc) as per Customer needs \& requirements by issuing Quotations, ensuring no inquiries go pending/ completion of reverts to customers on the same day as per guidelines set.
• Responsible for increasing Quotation Conversation Ratio by doing Quotation follow\-up.
• Handling existing inquiries effectively to the maximum satisfaction of customers \& also responsible for New Business Generation \& Servicing existing customers.
• Responsible for Customer KYC, and keeping Customer Code up to date
• Closely coordinating supervisor for price approval and Quotation release in a timely manner.
• Further processing Quotation to Sales Orders, and ensuring proper SO Booking in accordance with Offer \& Purchase Order received.
• Closely Coordinating with supervisor to get the SO released in system.
• Customer Communication Management, Email Management using proper email etiquette and responding over other channels Eg. Company WhatsApp as well.
• Supporting the team with insights and customer feedback to improve services, sales.
• Responsible for resolving customer complaints and ensure customer delight.
• Take regular feedback from customers regarding products and services offered by the company.
• Understanding customer’s inquiries for certain Product/ Brand / Business Segment.

• *Qualifications**

Bachelors Degree (BSc, BA, BCom), Diploma in Electrical/ Mechanical, 1\-2 Years Similar Work Experience, Good Communication Skills, Adept at using Computer Business Systems

Pay: ₹25,000\.00 \- ₹45,000\.00 per month

Work Location: In person