Sales Manager - Cutting tool / Moulds and dies segment For Chennai

• *Role \& responsibilities**

• *Management:**

• Budget / Forecast, monthly / yearly sales and expenses to support Regional Manager Sales for the assigned zone / customers and Field Engineers
• Validate potential for Oerlikon Surface Solutions and collect all the necessary market information from the team / CRM: Competition update, new opportunities, new applications.
• Conduct market surveys and collect customer related data to support the business strategy, policy, budgeting, forecasting etc.
• Develop, train and lead the team for techno\-commercial service to the customers, initiate, encourage sampling testing with cost benefit analysis.
• Attend customer complaint and resolve them to Customer satisfaction. Escalate and involve Business Development Managers / Regional Manager Sales for more support when required.
• Get major business share by implementing planned Key Customer Management System (K.C.M.) in co\-ordination with Field Engineer and ensure that key customers are fully satisfied
• Conduct customer satisfaction survey, initiate/plan technical seminars and co\-ordinate for technical exhibitions.
• Focus payment recoveries in co\-ordination with Commercial Department and concerned Field Engineer to control the credit
• CRM KPIs: Review periodically and monitor: visits, opportunities, campaigns, complaints, forecast, budget. Bluesheet, overall data quality
• Assess manpower to keep sales per FTE at optimal level
• Review customer satisfaction and employee engagement survey and make/monitor necessary action plan

• *Operations**

• Responsibility for optimal and sustainable management of resources (e.g. equipment)
• Initiate / support continuous improvement in quality and service delivered to the customers
• Alignment with HSE policies and local legal requirements

• *Human capital management \& development**

• Coaching to team members

• *Preferred candidate profile**

• Graduate / Diploma in Science / Engineering.
• Must have minimum 10 to 15 years of technical sales experience into Cutting tools / dies \& molds / Precision component preferably in industrial or manufacturing sectors.
• Strong leadership and team management skills, with the ability to coach and develop high\-performing sales teams.
• Proficiency in Salesforce, SAP, and Microsoft Office Suite.
• Ability to sustain and grow existing business while identifying new market opportunities and converting them into sales within defined timelines.
• Strong customer relationship management, negotiation, and business development capabilities.
• Experience in driving profitable growth through strategic account management and market expansion initiatives.
• Must be ready to relocate to Chennai.

Pay: ₹1,200,000\.00 \- ₹1,700,000\.00 per year

Work Location: In person