Sales Manager – International Sales | Night Shift | Jalandhar

Sales Manager – International Sales

• *Company:** RishtaSite.com (A DataCore Company)
• *Department:** Sales
• *Job Type:** Full\-Time
• *Shift:** Night Shift – US/Canada Time Zone
• *Location:** Jalandhar, Punjab (In person)

Lead a Growing International Sales Floor

RishtaSite.com is a premium matchmaking platform serving clients across Canada, the USA, the UK, and Australia. Our entire sales process runs through video consultations a consultative, high\-trust sale, closer to insurance advisory than to ordinary telecalling.

We are looking for a **hands\-on Sales Manager** to take ownership of our sales floor: to coach our Sales Executives, make them productive, and deliver the revenue target month after month.

This is a floor\-leadership role, not a desk job. You will be on the floor, listening to calls, reviewing consultations, monitoring sales activities, and coaching people to close better. If that is the work you enjoy, read on.

Your Role

As Sales Manager, you will

Own the Number

• Take full ownership of the monthly and quarterly revenue targets for the sales floor.
• Break targets down to individual Sales Executive level and track daily and weekly progress.
• Monitor individual performance and identify gaps in target achievement.
• Forecast sales accurately and take corrective action during the month.
• Develop strategies to improve revenue, conversions, and overall sales productivity.

Coach and Build the Team

• Manage a team of Sales Executives directly, growing to a Team Leader structure as the floor scales.
• Review recorded video consultations and give specific, practical feedback that improves selling skills.
• Conduct daily team huddles, weekly one\-on\-ones, and monthly performance reviews.
• Identify knowledge and skill gaps and address them through continuous coaching.
• Monitor individual productivity, discipline, and sales performance.
• Build a motivated, competitive, and accountable sales team.

Ramp New Joiners

• Take handover from our Training team after the initial 10\-day training programme.
• Own each new Sales Executive's journey from their first day on the floor to their first sale and full productivity.
• Monitor new joiners during their initial live consultations.
• Evaluate product knowledge, communication, objection handling, and closing abilities.
• Certify Sales Executives before they receive full lead allocation.
• Provide continuous support and coaching during the initial performance period.

Drive Consultation Quality

• Establish and enforce standards for video consultations, including presentation, punctuality, discovery, and honest representation of our services.
• Ensure Sales Executives understand client requirements and explain membership plans accurately.
• Drive appointment show rates through disciplined confirmation and follow\-up.
• Review consultation recordings and identify opportunities to improve performance.
• Join high\-value or stalled consultations as a second voice, both to close and to demonstrate effective sales techniques.
• Ensure all sales activities follow company policies and ethical standards.

Manage the Sales Pipeline

• Allocate leads across the team based on source, segment, and quality.
• Ensure every lead is contacted within agreed timelines.
• Monitor follow\-ups and ensure no lead is left unworked.
• Maintain CRM discipline and accurate records in SmartMatch.
• Review the sales pipeline for every executive and drive follow\-up to closure.
• Identify bottlenecks in the sales funnel and take corrective action.

Report and Improve

• Report daily and weekly sales numbers to management with clear analysis.
• Track lead volume, contact rates, appointments, show rates, conversions, and revenue.
• Analyse the complete sales funnel and identify where conversions are being lost.
• Prepare monthly sales performance reports.
• Work with the Training, Quality Assurance, and Matchmaking teams to improve the end\-to\-end client experience.
• Recommend process improvements to increase sales efficiency and revenue.

Lead the Floor

• Keep the team motivated, disciplined, and focused on achieving targets.
• Manage employee performance, attendance, and productivity.
• Conduct performance discussions and retention conversations.
• Identify underperforming employees and implement improvement plans.
• Maintain a professional, positive, and performance\-driven working environment.
• Uphold the highest standards of client confidentiality and data security.

What We're Looking ForExperience

• 4–8 years of experience in inside sales, telesales, consultative sales, or video\-led sales.
• At least 2–3 years of direct sales\-team management experience.
• Candidates should be able to explain the team size they managed, monthly sales targets, and actual achievements.
• Background in insurance or insurance aggregation, edtech counselling, immigration or IELTS consultancy, healthcare or wellness memberships, real estate inside sales, or matrimony is strongly preferred.
• Experience hiring, training, developing, and managing sales professionals.
• Experience working with international clients is an added advantage.

Skills

• Excellent English communication skills, both verbal and written. Punjabi is a strong added advantage.
• Genuine coaching ability you can listen to a consultation and explain exactly what the executive needs to improve.
• Strong understanding of sales funnel metrics, including leads, contact rates, appointments, show rates, conversions, and revenue.
• Excellent negotiation, objection\-handling, and closing skills.
• Comfortable working with CRM systems, SmartMatch, Excel, and Google Sheets.
• Strong reporting, analytical, and decision\-making abilities.
• Confident handling difficult client conversations and employee performance discussions.

Attitude

• **Hands\-on:** You are willing to sit with your team, review consultations, listen to calls, and coach employees directly.
• **Accountable:** You own the numbers and take responsibility for team performance.
• **Target\-driven:** You understand the importance of consistent revenue generation and sales productivity.
• **Ethical:** You never compromise on honest sales practices, client confidentiality, or data security.
• **Calm under pressure:** You can handle target pressure while building and developing your team.
• **People\-focused:** You believe strong coaching and employee development create sustainable sales performance.

Requirements

• Willing and able to work night shifts aligned with US/Canada time zones on a permanent basis.
• Based in or willing to relocate to Jalandhar, Punjab.
• Comfortable working in an on\-site managerial position.
• Candidates from Ludhiana, Chandigarh, Amritsar, and across Punjab are welcome to apply.

Key Performance Areas

Your performance will be evaluated on

• Monthly and quarterly revenue achievement.
• Individual Sales Executive target achievement.
• Lead\-to\-sale conversion percentage.
• Appointment booking and show rates.
• Consultation quality and closing performance.
• Lead follow\-up efficiency.
• CRM documentation and pipeline accuracy.
• Team productivity, attendance, and employee retention.
• Sales compliance and quality standards.

Why Join RishtaSite.com?

• **Competitive salary with attractive performance incentives.**
• **Real ownership** — you will run the sales floor, not just report on it.
• **Clear growth path** — this role is designed to grow into a senior sales leadership position as the department scales.
• **International client exposure** — work with clients across North America, the UK, and Australia.
• **A meaningful product** — we help people find a life partner.
• **Established processes** — dedicated Training, Quality Assurance, and Matchmaking teams already in place.
• **Leadership opportunity** — build, coach, and develop a growing international sales team.
• **Supportive and collaborative work environment.**

Are You the Right Fit?

This role is ideal for someone who is

• *A Coach · Accountable · Data\-Driven · Hands\-On · Target\-Driven · Honest**

If you have built and managed a sales team before, take pride in seeing the people you coach outperform expectations, and want ownership of an international sales floor in a growing business, we would like to speak with you.

Take the Next Step

Apply today and lead the international sales floor at RishtaSite.com.

Shortlisted candidates will be asked to complete a practical managerial assessment involving a recorded consultation review, sales coaching exercise, and sales performance scenario as part of the selection process.

• *Work Location:** In person — Jalandhar, Punjab (Required)

Pay: ₹25,000\.00 \- ₹55,000\.00 per month

Language

• Punjabi (Preferred)

Work Location: In person