Salesforce Developer L3

• *Job Description – Salesforce Senior Developer**

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• *Position Title:** Salesforce Senior Developer

• *Location:** \[Bangalore/Remote]

• *Department:** Technology, Media, and Telecom

• *About the Role**
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We are seeking a motivated **Salesforce Developer** with 4–6 years of experience to support the design, development, and implementation of solutions on our Salesforce **Service Cloud** platform. The ideal candidate has hands\-on experience with **Apex, Lightning Web Components (LWC), and Salesforce configuration**, and enjoys building scalable solutions that improve the client and agent experience.

This role will work closely with senior developers, business analysts, and QA teams to deliver high\-quality Salesforce solutions while continuing to develop deeper platform expertise.**Key Responsibilities**

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• Develop, test, and deploy Salesforce solutions, primarily supporting **Service Cloud features** such as Console, Case Management, Omnichannel, Knowledge, and CTI integrations.
• Write and maintain **Apex classes, triggers, and Lightning Web Components (LWC)** to support business requirements.
• Assist in developing **Salesforce integrations with external systems** using REST/SOAP APIs, Platform Events, or other integration tools.
• Build and maintain **Salesforce configuration** including custom objects, fields, validation rules, flows, and permissions.
• Collaborate with **Business Analysts, QA engineers, and senior developers** to translate business requirements into technical solutions.
• Participate in **code reviews and follow established Salesforce development best practices and coding standards**.
• Support **release management and deployment activities** using CI/CD or deployment tools.
• Troubleshoot and resolve **platform issues, bugs, and defects** during development and testing phases.
• Participate in **Agile ceremonies** including sprint planning, stand\-ups, and retrospectives.

• *Required Skills and Qualifications**
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• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 2\-4 years of hands\-on experience as a Salesforce Developer, with significant experience

in Service Cloud.

• Working knowledge of **Salesforce configuration** including Flows, custom objects, fields, validation rules, and security model.
• Experience working with **Salesforce APIs (REST/SOAP)** or supporting system integrations.
• Familiarity with **version control systems (e.g., Git)** and Salesforce deployment processes.
• Strong **problem\-solving and analytical skills** with attention to detail.
• Ability to work effectively in a **collaborative Agile development environment**.

• *Preferred Certifications (one or more)**
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• Salesforce Certified Platform Developer I \& II
• Salesforce Certified Service Cloud Consultant
• Salesforce Certified Administrator

• *Why Join Us**
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• Opportunity to lead complex, enterprise\-scale Salesforce programs.
• Work in a collaborative environment with exposure to the latest Salesforce innovations.
• Career growth through certifications, leadership opportunities, and cross\-cloud learning.
• Be part of a dynamic team shaping digital transformation for our clients.