Salesforce Omnistudio Developer

• *Cognizant CXCRM GCC Recruitment**

Job Title: Salesforce OmniStudio Developer

Experience: 6\-10 Years

Location: Bangalore

• *Job Summary**

We are seeking an experienced Salesforce OmniStudio Developer to design, develop, and implement industry\-specific solutions on the Salesforce platform. The ideal candidate should have strong expertise in OmniStudio, Lightning Web Components (LWC), Apex, and Salesforce Industries (Vlocity).

### **Key Responsibilities**

• Design and develop solutions using **OmniStudio Components** such as OmniScripts, FlexCards, DataRaptors, and Integration Procedures.
• Build scalable and reusable components to support business processes.
• Integrate Salesforce with internal and external applications using REST/SOAP APIs.
• Develop custom solutions using Apex, Lightning Web Components (LWC), and Salesforce Flows.
• Collaborate with architects, business analysts, and stakeholders to gather requirements and design solutions.
• Optimize OmniStudio components for performance and scalability.
• Troubleshoot, debug, and resolve production issues.
• Participate in code reviews and follow Salesforce development best practices.
• Support Agile development and deployment activities.

### **Required Skills**

• 6\+ years of Salesforce development experience.
• 2\+ years of hands\-on experience with **Salesforce OmniStudio (Vlocity)**.
• Strong expertise in:

+ OmniScripts

+ FlexCards

+ DataRaptors

+ Integration Procedures

+ Calculation Procedures

+ Data Mappers

• Experience in Apex, Triggers, SOQL, SOSL, and LWC.
• Hands\-on experience with REST/SOAP integrations.
• Understanding of Salesforce Security Model and Sharing Rules.
• Experience with Git, CI/CD pipelines, and deployment tools.

### **Preferred Skills**

• Experience with Salesforce Industries (Vlocity).
• Knowledge of Agentforce and Experience Cloud.
• Experience in Banking, Financial Services, Telecom, or Insurance domains.
• Salesforce OmniStudio Developer Certification.
• Salesforce Platform Developer I/II Certification.

### **Education**

• Bachelor's degree in Computer Science, Information Technology, or a related field.

### **Nice to Have**

• Experience in large\-scale Salesforce transformation projects.
• Exposure to DevOps tools such as Copado, Gearset, or Jenkins.
• Strong communication and stakeholder management skills.