School Operations Manager

About the Role

The School Operations Manager runs the school's day\-to\-day operations, ensuring that live classes happen on time, student and staff records remain accurate, and the school meets its regulatory obligations. The role involves close coordination with school leadership, teachers, parents, and students.

Previous experience in school administration or school operations is essential. Applicants without prior school experience will not be considered.

3\. What the Role Involves

3\.1 Operational Delivery

Manage the daily class timetable and ensure every scheduled class takes place.

Resolve issues during live classes, including arranging substitute teachers.

Track student and teacher attendance and report issues according to school policy.

3\.2 Student Administration

Manage admissions, enrolment paperwork, and student records.

Handle student contracts, fee schedules, instalment plans, and refunds in accordance with school policy.

Maintain complete and accurate student records from enrolment through graduation.

3\.3 Stakeholder Coordination

Serve as the first point of contact for parent queries and ensure proper resolution.

Coordinate with the Teacher Coordinator on teacher scheduling, deployment, and onboarding.

Provide regular reports to school leadership and the Academic Board.

3\.4 Systems Administration

Manage the day\-to\-day operation of the Learning Management System (LMS) and School Management System (SMS), including user accounts and data accuracy.

Prepare operational reports for management.

3\.5 Regulatory Compliance

Keep records and documents ready for inspection at all times.

Support regulatory submissions, audits, and inspections.

Ensure safeguarding and student welfare standards are followed across all platforms used by students.

3\.6 Continuous Improvement

Identify operational problems and implement solutions.

Review and improve procedures to ensure the school operates more efficiently.

4\. What We Require

• At least five years of experience in school administration or school operations. This is essential.
• Proven experience handling student records, admissions, and enrolment paperwork.
• Fluent written and spoken English.
• Confidence using school management systems, learning platforms, Microsoft Office, and Google Workspace.
• Bachelor's degree or equivalent professional qualification.

Pay: ₹15,000\.00 \- ₹50,000\.00 per month

Work Location: In person