Scrum Master I - Salesforce

• *Role description** **Salesforce Scrum Master**

• *Experience Range:**

• 6\+ years of overall IT experience
• 3\+ years of experience as a Scrum Master supporting Agile software development teams
• Experience working on Salesforce implementation and enhancement projects

• *Hiring Location:**

• Bangalore, Chennai, Pune, Noida, Kochi, Trivandrum

• *Must\-Have Skills**

• *Agile \& Scrum**

• Scrum Framework
• Agile Methodologies
• Sprint Planning \& Execution
• Backlog Refinement
• Dependency Management
• Risk \& Issue Management
• Agile Metrics \& Reporting
• Continuous Improvement Practices

• *Salesforce Experience**

• Experience in Salesforce implementation or enhancement projects
• Salesforce Platform understanding
• Sales Cloud
• Service Cloud
• Experience Cloud
• Salesforce Release Management
• Salesforce Delivery Lifecycle

• *Delivery \& Stakeholder Management**

• Facilitating Agile ceremonies (Sprint Planning, Daily Stand\-ups, Reviews, Retrospectives)
• Stakeholder Management
• Team Facilitation
• Cross\-functional Team Coordination
• Communication \& Presentation Skills
• Delivery Tracking and Reporting
• Managing enterprise\-level dependencies and risks

• *Good\-to\-Have Skills**

• OmniStudio
• Health Cloud
• Agile Coaching \& Mentoring
• SAFe Agile practices
• Enterprise\-scale Salesforce Program Delivery
• Conflict Resolution
• Process Improvement \& Agile Maturity Initiatives

• *Preferred Certifications**

• *Agile Certifications**

• Certified Scrum Master (CSM)
• Professional Scrum Master (PSM)
• SAFe Scrum Master (SSM)
• SAFe Agilist

• *Salesforce Certifications**

• Salesforce Administrator
• Salesforce Business Analyst
• Salesforce Platform App Builder

• *Preferred Domain Experience**

• U.S. Healthcare Payer
• Claims \& Benefits Administration
• Provider Management
• Member Services
• Care Management
• Digital Health Platforms

• *Skills**

Salesforce, Scrum, Stakeholder Management, Project Management

• *About UST**

UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future\-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.