SDR Manager

ID : 2676

#### **Share**

#### **Experience**

0 \- 0 years

#### **Location**

Pune

### **About** **Clarion Technologies**

Clarion Technologies is an IT services company providing customized software solutions to small \& medium businesses globally in a broad spectrum of industries. With 20\+ years of expertise in Digital Transformation, we help our customers to improve their business performance significantly. With cutting\-edge technology, Agile development, and best coding practices, we are proud to offer one of the most Usable, Reliable, and Secure software solutions. We are certified as a CMMI level 3 company, Great Place to Work in 2019 \& Top Software Developers in India by Clutch. \-head office in Pune, India, we have two state\-of\-the\-art delivery centers in Pune and Ahmedabad.

### **About** **The Role**

We are seeking for an experienced leader to build and scale the SDR/BDR function at Clarion. You bring a proven track record of generating pipeline, achieving sales targets, and motivating teams through leadership, coaching, and team building. You will stay closely aligned with marketing to follow up on lead\-generation campaigns, while consistently monitoring and tracking results and driving team execution to meet sales goals.

### **Job** **Responsibilities**

• Lead and manage a team of 15 sales development reps supporting the US SMB segment and Middle East Enterprise segment, prospecting into ISVs and software product companies
• Recruit and hire A\+ talent while running a consistent, fair, and scalable process, and coach team leads on interview best practices
• Coach the team on identifying high\-potential ISV prospects, researching Clarion's value fit (software engineering services, product development partnerships), personalizing messaging to prospects, and generating high\-quality new business meetings. You should feel confident doing the role of an SDR yourself
• Own day\-to\-day people management and development: shadowing and coaching on 1:1s and calls, mock role plays, delivering feedback, and developing SDR skills across a team of this size
• Drive accountability and development of the team daily and weekly to meet metrics, leadership, and development goals
• Inspect and drive the right mix of outbound and inbound activity across SMB (US) and Enterprise (Middle East) ISV prospecting to set meetings, tailoring strategy and messaging to each segment
• Drive accountability on inbound lead follow\-up and ensure the team stays within compliance metrics (e.g., timeliness). Collaborate with Marketing to track results and align on goals
• Build and scale the ABM motion in partnership with marketing, focusing reps on the right target ISV accounts within the Enterprise (Middle East) segment
• Manage team performance and coverage effectively across the US shift, ensuring overlap with both US and Middle East business hours and strong handoffs where needed
• Proactively handle difficult conversations with empathy while driving accountability and keeping business goals in mind.

### **Job** **Requirements**

• Background in IT services / software engineering services sales with 8–12 years of overall experience, including experience managing outbound/inbound SDR teams across SMB and Enterprise segments, ideally supporting US and/or Middle East markets
• Prior experience leading a team of 10\+ reps, ideally in a US\-shift or international IT services environment
• Working knowledge of lead management and outbound prospecting strategy, with an understanding of how motions differ across SMB and Enterprise segments
• Understanding of the ISV ecosystem and software product development lifecycle is highly valued
• Ability to thrive in a dynamic, high\-pressure environment, and comfort working a US\-aligned shift (5 PM – 2 AM IST) from the Pune office (3 days/week)
• Polished written and presentation skills, with a high degree of comfort engaging senior leadership (CTOs, VP Engineering, Product leaders)
• Proven skills in cold calling and email outreach
• Strong coaching skills at both the rep and team\-lead level
• A strong track record of selling, and the ability to translate that skill set to early\-in\-career reps
• Experience managing a team of 12–15\+ SDRs/BDRs in a single function
• Background in IT services or software engineering outsourcing, with strong knowledge of the industry to lead and inspire the team
• Prior experience selling to ISVs or software product companies, engaging personas such as CTOs, CIOs, VP Engineering, Heads of Product, and other similar technical/product leadership roles
• Working knowledge of top\-of\-the\-funnel sales processes and ABM strategy for Enterprise accounts
• Prior experience partnering with marketing teams on campaign\-driven pipeline generation
• Exposure to Middle East market dynamics or Enterprise sales cycles is a plus.