Security Incident Monitoring & Support Engineer

Company Profile

Founded in 1976, CGI is among the largest independent IT and business consulting services firms in the world. With 94,000 consultants and professionals across the globe, CGI delivers an end\-to\-end portfolio of capabilities, from strategic IT and business consulting to systems integration, managed IT and business process services and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. CGI Fiscal 2024 reported revenue is CA$14\.68 billion and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more at cgi.com.

Job Title: Security Incident Monitoring \& Support Engineer

Position: SE

Experience: 3 to 6 yrs

Category: IT Infrastructure

Main location: Bangalore

Position ID: J0526\-2473

Employment Type: Full Time

Qualification: Bachelor's degree in Computer Science or related field or higher with minimum 3 years of relevant experience.

Job Description

Skills

. Minimum 2 years of experience in SOC

. Experience in SOC tools Ms defender and SIEM.

. Hands on experience on Linux \& windows needed

. Cloud SOC experience is mandatory

. Experienced in performing technical analysis of the critical and zero\-day vulnerabilities and help in prioritization

Scope of work \& Deliverables

. 24x7 Infra Security Incident Monitoring \& Response

. Incident alert monitoring, ticketing \& containment

. Work on critical security violations and vulnerabilities

. Support analysis \& remediation of zero day vulnerabilities

. Coordinate with key stakeholders for the remediation, corrective \& preventive actions

. Threat Hunting to proactively identify security incidents

. Generate weekly \& monthly metrics

. Monitoring the security alerts using the NShield tools

. Coordinate with client Group Security CDC on the incident alerts

. Monitor the NSHIELD and SIEM tools availability

Acceptance Criteria

. Complete necessary training as necessary when required

. Maintain client mandated security requirements and maintain confidentiality for the data \& product architecture

. Create Jira/SNOW tickets for each activity

. Complete the planned activities as per the agreed timelines and any delay is reported and the mitigation plan for execution

. Able to work with cross functional teams

. Perform the necessary actions such as ticket assignment/acceptance for alerts, raise SNOW tickets, update CDC, update stakeholders, take containment action and close the tickets as per the defined IS\-IRT SLA timelines

. Able to handle multiple tasks and prioritisation of critical tasks

. Security Incident containment/remediation support and troubleshooting 24x7(shift model)

Hybrid working in Bangalore as per the clientworking days/hours policy when working in business hours

Remote working when working in shift outside business hours

24x7 as per the shift model

Behavioural Competencies

Proven experience of delivering process efficiencies and improvements

Clear and fluent English (both verbal and written)

Ability to build and maintain efficient working relationships with remote teams

Demonstrate ability to take ownership of and accountability for relevant products and services

Ability to plan, prioritize and complete your own work, whilst remaining a team player

Willingness to engage with and work in other technologies

CGI is an equal opportunity employer. In addition, CGI is committed to providing accommodations for people with disabilities in accordance with provincial legislation. Please let us know if you require a reasonable accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.

Life at CGI

It is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well\-being and provide you with opportunities to deepen your skills and broaden your horizons

Come join our team, one of the largest IT and business consulting services firms in the world

• *Your future duties and responsibilities**

• *Required qualifications to be successful in this role**

• *Together, as owners, let’s turn meaningful insights into action.**

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well\-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.