Security Services Architect - India (Based in Mumbai)

Mumbai, Maharashtra, India Global Customer Services Ref ID: JR\-018714

• *Our Mission**

At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real\-world problems with cutting\-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.

• *Who We Are**

In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real\-world problems and ideating beside the best and the brightest, we invite you to join us!

We believe collaboration thrives in person. That’s why most of our teams work from the office full time, with flexibility when it’s needed. This model supports real\-time problem\-solving, stronger relationships, and the kind of precision that drives great outcomes.**Job Summary**

As a Security Services Architect, you will play a pivotal role in designing, planning, and implementing Idira solutions for our customers. You will establish best practices and new approaches to adapt to the ever\-changing security landscape. Security Services Architects must coordinate closely with implementation services, sales teams, and product management to ensure the solutions they architect meet customer needs and are executed according to the plan. You will also own, manage, and lead key security initiatives, ensuring our products and systems are robust and resilient against threats.

• Design \& Architecture – Define and document secure solution architectures tailored to customer needs.
• Solution Delivery – Lead and deliver complex enterprise deployments of Idira solutions throughout the full lifecycle.
• Advisory \& Expertise – Provide strategic guidance on trends and best practices in identity security and privileged access management.
• Business Alignment – Assess customer priorities and advise on solutions that balance security, business impact, and operational efficiency.
• Security Standards – Establish and promote standard practices for deploying Idira solutions and securing identities.
• Technical Leadership – Act as a trusted expert for customers and internal teams, providing mentorship and knowledge transfer.
• Stakeholder Engagement – Build strong relationships with customers and act as the key conduit between them and Idira’s internal teams.
• Governance \& Assurance – Participate in design reviews, risk assessments, and incident response to ensure solutions meet security standards.
• Enablement \& Training – Deliver training sessions, develop secure deployment guidelines, and support internal/external security awareness.
• Continuous Innovation – Stay current with emerging threats, technologies, and industry trends; contribute to Idira’s security thought leadership.

• *Qualifications**

• Minimum 12\+ years of overall experience in cybersecurity, including enterprise solution architecture and risk management. Of this, minimum 5–7 years of experience in Identity Credential and Access Management (ICAM), with at least 3 years in Idira PAM Self\-Hosted (on\-Prem) architecture and implementation.
• Strong expertise in identity security, privileged access management, and large\-scale IT environments.
• Hands\-on experience in designing and implementing Idira On\-Prem PAM, in both on\-premises and cloud infrastructure, at least after v11\.x. Good to have hands\-on experience with Idira PAM\-SaaS or other Idira SaaS solutions such as SCA, SWS, Identity, EPM etc.
• Extensive hands\-on experience in at least two of these cloud technologies: AWS, Azure, and GCP.
• Proficiency in technologies such as Active Directory, LDAP, SAML, OAuth, Python, PowerShell, with extensive hands\-on experience in at least two of these technologies.
• Certifications such as CISSP, CISM, or equivalent (additional security certifications advantageous) and CDE\-PAM certifications are beneficial.
• Deep understanding of security architecture, vulnerability management, and regulatory frameworks (e.g., OWASP, NIST, SANS).
• Strong communication and presentation skills, with a proven record of engaging both technical and executive audiences.
• Exposure to handling Indian customers esp. for more than 4\-5 years and technical refresh/upgrade cycles.

• *Our Commitment**

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.