Security Tools Support Engineer (Akamai | CrowdStrike | DLP | Qualys)

• *Hiring:** Security Tools Support Engineer (Multi\-Skilled)

We are looking for a highly skilled Security Tools Support Engineer with strong hands\-on experience in infrastructure and system operations . This is not a SOC role — we’re specifically seeking professionals who can support and manage enterprise security tools. Key Requirement

✅ Candidate must have at least 2 core security skillsets from the below:

Akamai

DLP (Data Loss Prevention)

CrowdStrike

Qualys Role Overview

As part of our team, you will be responsible for Day 2 operations and ongoing support of security tools infrastructure , ensuring stability, performance, and security compliance. Key Responsibilities

Provide L2/L3 support for enterprise security tools and platforms

• *Manage and support tools like:**

CrowdStrike, Symantec ATP/EDR/SDCS, SEP 14, Qualys, Symantec DLP (Endpoint \& Network), CASB, Encase

Work on Akamai CDN and Verizon systems

Troubleshoot Web Proxies, DNS, and Layer 7 security issues

Participate in on\-call rotation (24x7 support as needed)

Support DR (Disaster Recovery) \& BCM (Business Continuity Management) activities

Collaborate with engineering teams for smooth operationalization of new tools

Ensure adherence to ITIL / ITSM practices and security standards (SOX, PCI) Required Skills \& Experience

✅ 2\+ years of experience in Security Tools Support / Infra Operations

✅ Strong hands\-on expertise in Threat Protection, DLP, and Vulnerability Management tools

✅ Good understanding of certificates \& security principles

✅ Experience with automation tools is a plus

✅ Ability to multi\-task and work under pressure

✅ Self\-driven with strong problem\-solving abilities Nice to Have

Certifications like CISSP / CISM

Exposure to CDN (Akamai) and advanced security ecosystems ❗ Important Note

This is NOT a SOC Analyst role

✅ We are specifically looking for candidates with hands\-on experience in Security Tools Infrastructure \& Operations Support