Senior Administrator - MS System Center Configuration Manager (SCCM)

Chennai, Tamil Nadu

Job Summary

Your Role and Responsibilities

Software Distribution \+ Patch Management Offshore L2

As L2, you are responsible to Design \& Build imaging (MDT/OSD etc..)environment. You must have Expertise in imaging to develop gold image and deploy as per client requirement. You should be able to handle first point escalation for all technical and process issues. Provide technical subject matter expertise wherever required. Ensure proper communication and quick resolution as a crisis manager. Plan and schedule Changes, Release and Coordinating with different stakeholders. Perform RCA for Major Incidents related to his / her tower Follow quality / security process defined for the engagement.

Key Responsibilities

If you thrive in a dynamic, collaborative workplace, HCL provides an environment where you will be challenged and inspired every single day. In addition, if you relish the freedom to bring creative, thoughtful solutions to the table, there is no limit to what you can accomplish here.

Providing SME support to the Imaging environment, which interacts with the Windows end user 10 platform, which consists of the following component.

Exposure to Imaging tools like MDT, SCCM 2007/12/CB Version 1902, 1906, 1910, 2002 etc…

OS imaging (Windows 10\), Windows 10 servicing model

Windows Upgrade (Task sequence, feature update, SAAS etc)

Modern Device management solution – CMG, CDP, Co\-management.

Patching configuration and Distribution

Packaging and distribution.

Deployment of imaging, packaging \& deployment in WVD and Physical environment,

Windows OS (Win 10/2012, 2016,2019\),

Scripting languages like VB \& Power shell

Azure cloud knowledge of these platform deployments.

Perform SME roll, installation, implementation, customization, operation, recovery and performance tuning, architect level of support.

Owns \& maintain compliance level of the environment.

Skill Requirements

Preferred Technical And Professional Expertise

You need to work in collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies

Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work

Intuitive individual with an ability to manage change and proven time management

Proven interpersonal skills while contributing to team effort by accomplishing related results as needed

Up\-to\-date technical knowledge by attending educational workshops, reviewing publications

Other Requirements

Required Technical and Professional Expertise

Minimum 5\+ years in SCCM platform

Strong Knowledge in imaging tools (OSD/MDT etc…).

Prior SME experience in MDT, SCCM, windows, AD Server Support, designing, troubleshooting.

Ability to interface with customer technical teams and percolate it down to the technical delivery teams.

Validated expertise to Update/upgrade OS by requests and all related works and reporting packages update for the production servers

Willingness to Cover on\-call / Standby on rotation. Managing ticket queues for Incidents / Service requests \& Changes

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