Senior Associate - Logistics Analyst

Analyst \- Process Analytics \- SCM**Ready to turn bold ideas into real\-world impact?**

At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry\-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large\-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast\-moving, innovation\-driven environment, love building and deploying cutting\-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.

Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

• *Job Description**

We are inviting applications for the role of Senior Associate Logistics Analyst Logistics Analyst is responsible for monitoring and analyzing the movement of goods for Brokerage. This role ensures timely delivery identifies issues or delays and works with internal teams and external partners to resolve problems efficiently. The analyst will leverage data and tracking systems to provide visibility generate reports and drive process improvements to enhance material delivery on time. Responsibilities: \- Tracking and Tracing Shipments: \- Monitor the location and status of shipments throughout the supply chain. \- Update tracking information in the company's system. \- Proactively contact carriers and drivers to ascertain the location of shipments. \- Manage a portfolio of loads potentially handling a high volume of shipments. \- Communication and Customer Service: \- Communicate with customers regarding shipment status and potential delays. \- Address customer inquiries and resolve issues related to shipments. \- Provide timely and accurate updates to customers. \- Data Entry and Record Keeping: \- Maintain accurate records of shipments and their status. \- Enter data into the company's logistics system. \- Prepare shipping documents and labels. \- Problem Solving: \- Investigate and resolve shipment discrepancies. \- Identify and suggest improvements to logistics processes. \- Other Potential Responsibilities: \- Coordinate with other departments such as warehousing and transportation. \- Assist with inventory management. \- Prepare reports on shipment performance. \- Ensure compliance with shipping regulations and documentation. \- Minimum**Qualifications**

Bachelors \- Business Analytics, Bachelors \- Computer Science, Bachelors \- Statistics, Masters \- Data Science**Certifications**

APICS \- Certified Supply Chain Professional certification (CSCP) \- American Production and Inventory Control Society (APICS)American Production and Inventory Control Society (APICS), Certified Procurement Professional (CPP) \- International Institute for Procurement and Market Research (IIPMR)International Institute for Procurement and Market Research (IIPMR), Certified Professional in Supply Management (CPSM) \- Institute for Supply Management (ISM)Institute for Supply Management (ISM), Certified Supply Chain Professional (CSCP) \- Indian Institute of Management, TrichyIndian Institute of Management, Trichy**Required Skills**

Agile Methodology, Collaboration Tools, Data Analytics, Data Literacy, Design Thinking, Inclusion, Lean Six Sigma (LSS), Microsoft Excel, Microsoft Visual Basic for Applications, Microsoft Word, Personal Effectiveness, VBA Macros**Language**

English**Language Proficiency \-**

Intermediate \- B1**Additional Job Location \-**

• *Job Type**

Regular**Master Skill List \-**

Process Analytics \- SCM**Remote Type \-**

Office**Work Shift \-**

Rotating (India)**Why join Genpact?**

• **Lead AI\-powered transformation** – Drive innovation and solve real\-world business challenges that matter
• **Make an impact** – Help global enterprises solve business challenges that matter
• **Accelerate your career** – Gain hands\-on experience, mentorship, and world\-class learning opportunities to stay ahead
• **Work with the best** – Join 140,000\+ bold thinkers and problem\-solvers who push boundaries every day
• **Thrive in a values\-driven culture** – Our courage, curiosity, and incisiveness \- built on a foundation of integrity and inclusion \- allow your ideas to fuel progress

Come join the 140,000\+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.

Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.