Senior Developer(Frontend) - AI Customer Engagement

At Arctic Wolf, you won’t just watch the cybersecurity industry evolve – you'll help lead the change. Our global Pack is made up of people who thrive on solving hard problems, moving fast, and building technology that protects organizations around the world. We’re proud to be recognized by Forbes, CNBC, Fortune, CRN, Bartner Peer Insights and IDC MarketScape – but what matters most is the work behind it: delivering real outcomes for customers through award winning innovation like our Aurora Platform.

If you’re looking for meaningful work, smart teammates and the chance to make a real impact in a high\-growth company that’s redefining security operations, Arctic Wolf is the right place for you!

Our mission is simple: End Cyber Risk. We’re looking for a **Senior Developer\-Frontend** to be part of making this/that happen.

• *Position Overview and Objective**

As a Senior Developer you will design and build modern, intelligent customer\-facing experiences powered by AI, data, and automation. You will work closely with product managers, UX designers, AI/ML engineers, and backend developers to deliver scalable, performant, and secure web applications that enhance customer engagement throughout the customer lifecycle.As a senior member of the engineering team, you will drive frontend architecture decisions, mentor developers,

establish engineering best practices, and contribute hands\-on to the development of next\-generation AI\-powered experiences.

• *Responsibilities**

• *Frontend Architecture \& Development**

• Design, develop, and maintain scalable frontend applications using modern JavaScript/TypeScript frameworks.
• Build responsive, accessible, and high\-performance user interfaces that deliver exceptional customer experiences.
• Define and implement frontend architecture, component libraries, design systems, and reusable UI patterns.
• Collaborate with backend and AI engineering teams to integrate APIs, AI services, and real\-time data experiences.

• *AI\-Powered Customer Experiences**

• Develop interfaces for AI\-driven customer engagement capabilities such as conversational assistants,

recommendations, personalized experiences, and workflow automation.

• Partner with AI/ML teams to translate complex AI capabilities into intuitive and trustworthy user experiences.
• Ensure transparency, usability, and reliability in AI\-enabled interactions.

• *Technical Leadership**

• Lead technical design discussions and architecture reviews.
• Mentor and coach junior and mid\-level engineers.
• Drive code quality through design reviews, pair programming, and engineering best practices.
• Contribute to roadmap planning, technical strategy, and engineering standards.

• *Quality, Performance \& Security**

• Optimize application performance, scalability, and reliability.
• Implement robust testing strategies including unit, integration, and end\-to\-end testing.
• Ensure compliance with accessibility standards and security best practices.
• Monitor and improve frontend observability and operational excellence.

• *Cross\-Functional Collaboration**

• Work closely with Product Management, UX Design, Data Science, and Customer Success teams.
• Participate in agile development processes, sprint planning, and technical estimations.
• Translate business requirements into technical solutions that create measurable customer value.

• *Experience \& Requirements**

• Bachelor's degree in Computer Science, Engineering, or equivalent practical experience.
• 6\+ years of professional frontend development experience.
• Strong expertise in **React** , **TypeScript** , JavaScript, HTML5, and CSS3\.
• Experience building complex, enterprise\-grade web applications.
• Deep understanding of frontend architecture, state management, component design, and performance optimization.
• Experience integrating REST APIs, GraphQL APIs, and modern backend services.
• Strong understanding of software engineering principles, design patterns, and clean code practices.
• Experience with testing frameworks such as Jest, React Testing Library, Cypress, or Playwright.
• Excellent problem\-solving, communication, and collaboration skills.

• *Nice to Have**

• Experience building AI\-powered or conversational user experiences.
• Familiarity with Large Language Models (LLMs), generative AI applications, and AI product development.
• Knowledge of design systems and component library development.
• Experience with cloud platforms such as AWS, Azure, or Google Cloud.
• Familiarity with analytics, experimentation, and customer engagement platforms.
• Experience working in cybersecurity, SaaS, or enterprise software environments.
• Exposure to real\-time applications, event\-driven architectures, or streaming data platforms.

• *On\-Camera Policy**

To support a fair, transparent, and engaging interview experience, candidates interviewing remotely are expected to be on camera during all video interviews. Being on camera fosters authentic connection, improves communication, and allows for full engagement from both candidates and interviewers. We understand that technical, bandwidth, or location\-related challenges may occasionally prevent video use. If this applies, candidates are required to notify us in advance so we can explore appropriate accommodations.

• *About Arctic Wolf**

At Arctic Wolf, we foster a collaborative and inclusive work environment that thrives on diversity of thought, background, and culture. This is reflected in our multiple awards, including Top Workplace USA (2021\-2025\), Best Places to Work – USA (2021\-2025\), Great Place to Work – Canada (2021\-2024\), Great Place to Work – UK (2024\-2026\), and Kununu Top Company – Germany (2024\-2026\). Our commitment to bold growth and shaping the future of security operations is matched by our dedication to customer satisfaction, with over 10,000 customers worldwide and more than 2,000 channel partners globally. As we continue to expand globally and enhance our technology, Arctic Wolf remains the most trusted name in the industry.

• *Our Values**

Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that—by protecting people’s and organizations’ sensitive data and seeking to end cyber risk— we get to work in an industry that is fundamental to the greater good.

We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance.

We also believe and practice corporate responsibility, and have recently joined the Pledge 1% Movement, ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities.

All **India** wolves receive compelling compensation and benefits packages, including:

• Equity for all employees
• Flexible annual leave, paid holidays and volunteer days
• Training and career development programs
• Comprehensive private benefits plan including medical insurance for you and your family, life insurance (3x compensation), and personal accident insurance.
• Fertility support and paid parental leave
• Employee Assistance Program

Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entire experience as accessible as possible and provide accommodations as required for candidates and employees with disabilities and/or other specific needs where possible. Please let us know if you require any accommodation by emailing recruiting@arcticwolf.com. View our Hiring Page to learn more about our application process.

• *Security Requirements**

• Conducts duties and responsibilities in accordance with AWN’s Information Security policies, standards, processes, and controls to protect the confidentiality, integrity and availability of AWN business information (in accordance with our employee handbook and corporate policies).
• Background checks are required for this position.
• This position may require access to information protected under U.S. export control laws and regulations, including the Export Administration Regulations (“EAR”). Please note that, if applicable, an offer for employment will be conditioned on authorization to receive software or technology controlled under these U.S. export control laws and regulations.