Senior Engineer, Technical Operations

When you join Accurate Background, you’re an integral part of making every hire the start of a success story. Your contributions will help us fulfill our mission of advancing the background screening experience through visibility and insights, empowering our clients to make smarter, unbiased decisions.

Job Description

Accurate Background is seeking a Senior Technical Operations Engineer to support and improve our global Microsoft ecosystem, identity platforms, endpoint management, and office infrastructure. This role is responsible for maintaining secure and scalable operational standards while leading technical projects, automation initiatives, and platform improvements across the organization.

The ideal candidate is a hands\-on technical engineer with strong experience in Microsoft 365, identity and access management, endpoint administration, infrastructure support, and operational process improvement.

• *Responsibilities:**

• Administer and maintain Microsoft 365, Entra ID, Active Directory, Intune, and related Microsoft platforms.
• Manage identity and access management, SSO, SCIM, Conditional Access, MFA, and user lifecycles.
• Support Windows and MacOS endpoint environments, including provisioning, compliance, patching, and zero\-touch deployment workflows.
• Support and maintain office infrastructure including networks, servers, and conference room technologies.
• Lead technical projects from planning through implementation and operational support transition.
• Develop automation, documentation, SOPs, and operational standards to improve efficiency and scalability
• Partner cross\-functionally with Service Desk, Infrastructure, Security, and business stakeholders
• Act as an L3 escalation resource for complex technical and operational incidents.

• *Required Qualifications:**

• 5\+ years of experience in Technical Operations, Systems Administration, or related IT Engineering roles
• Strong experience with Microsoft 365 Administration
• Experience with endpoint management, device compliance, and identity governance
• Experience supporting enterprise infrastructure and networking environments
• Experience with PowerShell scripting and automation
• Strong troubleshooting, documentation, and project ownership skills
• Excellent communication and collaboration skills

• *Preferred Qualifications:**

• Experience with JAMF, Defender, Purview, Cisco, and AWS
• Experience supporting Zero Trust and security modernization initiatives
• Familiarity with Jira service management and Confluence.
• Relevant Microsoft or security certifications.

• *Working Conditions**

• Hybrid position based in Irvine, California, requiring 2 days per week in the office.
• Occasional after\-hours support may be required for maintenance windows or incidents
• This role reports directly to the Senior Manager, Technical Operations

The annual base salary for this position ranges from $85,000 \- $110,000\. Pay will vary depending on job\-related knowledge, skills, experience, and relevant education and training. This position may also be eligible for an annual performance\-based bonus, commission, or other variable pay plan. The Company also offers a full range of benefits, including medical, dental, and 401k. Your recruiter can share more details about the specific compensation package during the hiring process.

Please note that the above job description represents a general overview of the responsibilities and requirements for this position at Accurate Background. Duties and qualifications may vary based on specific business needs and organizational changes.

• *The Accurate Way:**

We offer a fun, fast\-paced environment, with lots of room for growth. We have an unwavering commitment to diversity, ensuring everyone has a complete sense of belonging here. To do this, we follow four guiding principles – Take Ownership, Be Open, Stay Curious, Work as One – core values that dictate what we stand for, and how we behave.

• *Take ownership.**

Be accountable for your actions, your team, and the company. Accept responsibility willingly, especially when it’s what’s best for our customers. Give others every reason to trust you, believe in you, and count on you. Rise to every occasion with your personal best.

• *Be open.**

Be open to new ideas. Be inclusive of people and ways of doing things. Make yourself accessible and approachable, and communicate with genuineness, transparency, honesty, and respect. Embrace differences.

• *Stay curious.**

Stay curious even as you move forward. Tirelessly ask questions and challenge the status quo in your pursuit of new ideas, ways to solve problems, and to continually grow and improve.

• *Work as one.**

Work together to create the best customer and workplace experience. Put our customers and employees first—before individual or departmental agendas. Make sure they get the help they need to succeed.

• *Equal opportunities**

Accurate is an equal\-opportunity employer and is committed to hiring talented and qualified individuals with diverse backgrounds. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Accurate will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.

This posting is open for U.S.\-based candidates who currently reside in the following states: CA, CO, FL, GA, IL, MD, MN, NC, NY, OH, OK, PA, TN, TX, VA, WA, WV

For Court Runner opportunities, candidates may also reside in: AZ, DE, KY, MI, NH, NV

• *Special Notice:**

Accurate is aware of schemes involving fraudulent job postings/offers and/or individuals or entities claiming to be employees of Accurate. Those involved are offering fabricated employment opportunities to applicants, often asking for sensitive personal and financial information. If you believe you have been contacted by anyone misrepresenting themselves as an employee of Accurate, please contact humanresources@accurate.com.

• Please be advised that all legitimate correspondence from an Accurate employee will come from "@accurate.com" email accounts.

• Accurate will not interview candidates via text or email. Our interviews are conducted by recruiters and leaders via the phone, Zoom/Teams or in an in\-person format.

• Accurate will never ask candidates to make any type of personal financial investment related to gaining employment with the Company.