Senior Executive - Collections

• *Job Summary**

We are looking for a proactive and detail\-oriented **Collections Executive** with proven experience in the real estate industry to manage post\-sales collections and customer documentation. The ideal candidate will be responsible for ensuring timely collection of customer dues, coordinating with financial institutions for loan disbursements, maintaining accurate documentation, and facilitating a seamless post\-sales experience. The role demands excellent stakeholder management, strong follow\-up skills, and a thorough understanding of real estate sales documentation and collection processes.

Key Responsibilities

• Manage end\-to\-end post\-sales collection activities for real estate projects.
• Monitor customer payment schedules and ensure timely collection of booking amounts, installments, milestone payments, and outstanding dues.
• Conduct regular follow\-ups with customers through calls, emails, and meetings to ensure adherence to payment timelines.
• Coordinate with banks and financial institutions to facilitate home loan processing, documentation, sanction, and timely loan disbursement..
• Verify and maintain customer documentation, including KYC, booking forms, sale agreements, loan documents, registration records, and other statutory documents.
• Maintain accurate collection records, ageing reports, MIS reports, and customer payment trackers.
• Assist customers with payment\-related queries, documentation requirements, registration formalities, and possession\-related processes.
• Contribute towards achieving monthly collection targets while maintaining a high standard of customer service.

Pay: ₹300,000\.00 \- ₹500,000\.00 per year

Benefits

• Paid sick time
• Provident Fund

Work Location: In person