Senior Executive – Customer Success

NielsenIQ, a global leader in data and analytics for consumer insights, invites applications for a Senior Executive – Customer Success based in Gurgaon, Haryana on a full-time basis. This role is pivotal in fostering long-term client relationships by understanding their business objectives and ensuring they maximize value from NielsenIQ's services. The Senior Executive will proactively engage with customers, provide training, troubleshoot issues, and advocate for client needs internally. The position requires a blend of analytical thinking and interpersonal skills to drive customer retention and expansion. Within the Customer Support Executive function, this job involves strategic account management and collaboration with sales and product teams. Based in Gurgaon, a major corporate hub, the role offers exposure to cutting-edge market research tools. Candidates should be adept at data interpretation, possess strong presentation abilities, and demonstrate a commitment to customer-centric outcomes. The position is ideal for professionals seeking to impact client success in a data-driven environment.