Wells Fargo is seeking a Senior HR Service Delivery Representative for Global Mobility team.
- *In this role, you will:**
- Oversee case lifecycles and support the employment based permanent residence labor certification process, including review of resumes, evaluation of qualifications, completion of Department of Labor requirements, and management of SLAs and strict deadlines
- Post Labor Condition Applications and maintain Public Access File compliance
Support service delivery across Global Mobility and Immigration, Mobility Operations, and HR compliance
- Perform complex administrative, transactional, operational, and customer support tasks
- Manage records, reporting, and transactions in Workday and ServiceNow
- Update case tracking spreadsheets and internal reports while completing operational tasks such as records management, report generation, and transactions across HR systems and specialized tools in areas such as recruitment
- Provide subject matter expertise and interpret procedures for less experienced staff
- Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals
- Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements
- Support service delivery of HR products and processes across one or more functional areas within HR that may be related to, but not limited to, one or more HR functional areas such as: Talent Acquisition, Talent Management, pay, benefits, incentive plan administration, HRIS and records management, leave of absence, employee and labor relations, HR compliance
- Support performance of less experienced staff and overall effectiveness of team; proactively provide feedback and present ideas for improving or implementing processes and tools within one or more functional areas within HR
- Perform complex administrative, transactional, operational, or customer support tasks
- Be responsible for complex operational tasks that may include, but not limited to records management, report generation, and other transactions across internal human resources information systems such as Workday, ServiceNow, and/or other specialized tools within other HR areas like recruitment, incentive administration, etc
- Provide subject matter expertise and interpretation of procedures to less experienced staff
- Interact with immediate team, internal or external customers, and internal peers outside of work group on wide range of information
- *Required Qualifications:**
- 4\+ years of Human Resources operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- *Desired Qualifications:**
- Strong knowledge of U S employment based immigration processes including PERM, with experience managing PERM or other immigration processes
- Demonstrated experience reviewing resumes and job applications against defined minimum requirements
- Advanced Excel for applicant flow tracking, deadline control, and report production
- Strong documentation habits with contemporaneous notes and consistent use of a screening rubric
- Ability to follow strict procedures and meet tight timelines across time zones
- Clear written communication and stakeholder management
- Strong analytical and critical thinking skills
- Experience with Workday and ServiceNow
- Ability to operate in a fast\-paced environment
- Strong communication skills
- Experience with data analytics tools
- Strong attention to detail with excellent organizational and time management skills, and the ability to stay highly effective in a fast\-paced environment
- Ability to build strong collaborative relationships
11 Jun 2026* ***Job posting may come down early due to volume of applicants.***
- *We Value Equal Opportunity**
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance\-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
- *Applicants with Disabilities**
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
- *Drug and Alcohol Policy**
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
- *Wells Fargo Recruitment and Hiring Requirements:**
a. Third\-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.